19 reviews on Google
Welcome to Eigen Haard Makelaardij, your reliable partner in Oegstgeest and surrounding areas! With nearly 100 years of experience, we are the NVM real estate agent of the Leiden region. Our in-depth knowledge of the local housing market enables us to optimally serve both buyers and sellers. We are proud of our extensive range of services, ranging from sales and purchases to rentals and appraisals. Whether you want to sell a property, b...
Current housing stock
Apollolaan 86
2324BT Leiden
€ 430.000,-
Clematislaan 38
2343VL Oegstgeest
€ 335.000,-
Jan Campertlaan 14
2343DH Oegstgeest
€ 535.000,-
Reviews (19)
Jesse Theunissen
Lived well in a nice house for a reasonable price (rent). Poor experience with communication and keeping to agreements, resulting in us agreeing to a compromise after withholding part of our deposit, without the errors made by them regarding communication and agreements being reasonably rectified. For this reason, I would not recommend acquaintances to rent from this company. Update: Yes, reachable by phone. But do they respond to an email? No indeed. Letting the tenant decide how something is resolved and then still carrying out a repair and withholding 300 euros from the deposit without explanation or invoice, that's poor communication regarding your own home. You clearly lack any form of reflection, as can be seen in the other reviews. So yes, one-star review. I think you need to learn that you can’t always put the blame on the tenant.
Martijn T
It takes a lot of effort to be positive about this company. The people are nice, but there's really no interest in the customer and communication is very abrupt. When defects occur in the property, the preferred solution is to fix it with a piece of tape, and they do nothing about bigger problems while you continue to pay rent faithfully. They don't address the kitchen block being soaked with water, but during the last inspection, they casually say - 'Oh, but that one is from 1980! It’s going anyway!' The gas stove was stored in the house and they had the audacity to say it's too dirty from use (which is funny because that's how it was on day 1). MY ADVICE: take photos during the first inspection so you have real proof. They come back with a response 5 years after the review?! This shows just how much they care about things. A nice charm offensive. In a response to their answer: nothing was 'thrown' at the restaurant chef, we received an assignment from Eigen haard to clean the balcony and railing, which we did with water and a brush. And yes, there are some splashes. But the attitude they repeatedly adopt is, to put it mildly, negligent. And then act like everything’s fine afterwards. 👍
E. Ma
Very bad experience renting from this company. Very poor communication, they do not respond to emails and fail to keep appointments. Unfriendly treatment on the phone. Not recommended! Addendum: Clever of Eigen Haard Makelaardij Oegstgeest to state that negative reviews are likely intended for a competitor with the same name. No, my review is definitely for EIGEN HAARD MAKELAARDIJ OEGSTGEEST!