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“The purpose of 'Google Customer Reviews' is to provide users with useful information about companies, products and services and to support consumers in making informed decisions based on the experiences of others.” We feel compelled to respond to the message that Mascha Zonder of Bijzonder Makelaars recently posted about us on Google, in which she accuses us of not engaging in dialogue. Before we terminated our collaboration with her, we submitted several complaints to her that were never addressed. Ultimately, we shared our experiences in a number of Google reviews; each time this was followed by a response, but never substantive and never directly from herself. First, there was a reaction from her partner, who put pressure on us to remove the review. (this partner also posted a positive review themselves) Subsequently, we received a letter from van Veen lawyers in Ede (see our review of that office) on behalf of Ms. Zonder with various accusations and a summons not to post reviews. Our extensive, well-supported response to this was dismissed with: 'I disagree with everything, but I have no desire to address it.' When we proposed opening an escrow account with the notary of her choice, where she had placed our belongings, there was no reaction whatsoever – neither from her nor from the notary (see also our review there). Also, VastgoedPro, the industry organization to which she is affiliated, did not respond to our request for explanation about her trademark use. To our surprise, we were recently called by the police in Almelo regarding a possible report related to our reviews. This while we have shared a complete file with her lawyer, which has never been refuted. It appears that the police were approached without sharing this information with them. Finally, Ms. Zonder dismisses our damages as 'only' €13.454,- and attributes this to inflation, price increases and an 'overheated housing market'. She forgets that, against her advice, we had to insist on selling via Funda instead of immediately accepting the first offer. Had we followed her advice, the damage would have been approximately €40.000,-. We write this review not out of personal spite, but to give others an objective picture of how this real estate agent functions. We believe it is important to warn against the unprofessional conduct of Mascha Zonder: she does not communicate professionally or at all, avoids responsibility and tries to shift her own shortcomings onto her clients. Moreover, she would have caused us significant financial damage of approximately €40.000,- had we followed her advice. Absolutely not recommended. From the previous review: 'BijZonder makelaars has failed to demonstrate the ability to guide the sale of our family home on Tijhofslaan in a businesslike manner. Despite the considerable interest in the property, she repeatedly tried to rip us off. Instead of communicating properly, she does not shy away from spreading false information and putting pressure on us. We still do not have our house key and building plans back, so we cannot pay the start-up costs invoice. Her lawyer is now also threatening extrajudicial collection costs and interest. Because we hear nothing more from her or her lawyer, we are now considering filing a complaint with the Disciplinary Committee of Real Estate Professionals to protect others from this kind of abuse.'

Our experience with Mascha Zonder has been particularly bad. She provided us with no information whatsoever about the bidding process nor offered any options, although the rules of conduct of VastgoedPro (a qualitatively inferior variant of the NVM) prescribe this. She even left our emails with questions regarding this unanswered. Because a bid had already been made before the house was listed on Funda, she tried to motivate us to accept that first bid without listing the house on Funda. Later we received a much higher offer! When we asked if there were any more interested parties, both Mascha and her colleague denied this, while indeed a further viewing had been requested. Both admitted this afterwards without explanation or apology. VastgoedPro took no action when we reported this. Mascha is therefore a member of VastgoedPro without adhering to their rules. When we withdrew the assignment, Mascha refused to remove the property from Funda (we had to involve Funda for this!) and still has not returned our keys and building plans, preventing us from fulfilling the start-up costs. Mascha Zonder exploits the inexperience of sellers. Under the guise of 'personal' (and even 'sincere') and by having potential buyers write their motivations along with their bids, she tries to expedite the sale so that she can benefit as quickly as possible. A VastgoedPro real estate agent is therefore not a guarantee of quality. Mascha Zonder is certainly not recommended. (This is only a short listing of our negative experiences with her.)

Hele fijne makelaar met verstand van zaken en die goed met je meedenkt! Fotografie en styling tot in de puntjes geregeld.

Hele goede ervaringen en prima persoonlijk contact. Denkt mee en geeft goede adviezen. Deskundig makelaar die weet van de hoed en de rand. Sympathiek en klantvriendelijk, vlot en aardig mens. Voor mij een hele goede keuze geweest. Top!

Contact with the real estate agent went excellently, 'Particularly' pleasant. It was nice to speak from woman to woman. Still just a little different, great! The knowledge of the situation in the relevant residential area was very good!

Everything was or is perfectly arranged! Contacts went entirely as expected. All papers and other matters were always perfectly on time. Viewings went smoothly.

The contact was very personal and felt familiar. We experienced the sale as very pleasant and give BijZonder Makelaars a 10 with a feather!

Contact with the real estate agent went well (easily accessible). Short lines and clear what the expectations of the seller and buyer are. The property was sold quickly as expected, and I personally had little work with it.

Mascha helped us well with the purchase of the new house. She sold the house with passion and enthusiasm. Mascha was also reachable and helpful outside office hours.

Very satisfied with Bijzonder Makelaars. Mascha is an engaged real estate agent with a lot of experience and enthusiasm. Thanks to her personal approach, I look back on a very pleasant collaboration with a successful sale as the end result.

14 years ago I purchased my house through Mascha. Her honesty and enthusiasm at the time ensured that I now asked Bijzonder makelaars for the sale of this property. Now too, I am looking back on a very pleasant collaboration. Mascha is professional and involved, she takes the time for both the seller and the viewers. This has given me great confidence and resulted in a fantastic sale. Mascha, thank you very much for your efforts!

We've had a lot of contact with Macha recently, and we found this to be a very pleasant collaboration when buying a house. She takes the time for her clients and there is always room to ask questions; you can always reach her, even outside your appointment.

We sold our previous house through Mascha and purchased our current home through Mascha. Given that, more than satisfied experience with her, we (together with my father) have now sold the house of my father's deceased brother through Mascha. Again, we are more than satisfied. We received good advice on whether or not to do something. Market value determination. Clear agreements were made back and forth. Furthermore, Mascha is very attentive. Thinks of everything. Calls regularly about the status of things etc. Should I also sell my current home, I will definitely do so through Mascha again!

Engaged and very friendly! Thanks for the pleasant communication.

In the past few months, we've had another PARTICULARLY nice contact with mascha zonder. She helped us very nicely and free of charge with the purchase of our new house and the sale of our old house. This was our 2nd experience with her. Years ago, we already enjoyed the pleasant collaboration when selling our then-house. Friendly, expert, and also listening to what our ideas were. We recommend everyone to involve Mascha Zonder for the sale or purchase of a house.

Good realtor, skilled, pleasant to communicate with, personal service, knows what she does and takes a lot of work off your hands

What a good real estate agent! We were very well helped, fast, honest and with genuine advice and kept appointments properly. Highly recommended!

During the viewing, the real estate agent clearly explained the procedure. All bids would be discussed with the seller on Wednesday, however I already received an email that same evening stating that the property had been sold. Very bad.

Despite the fact that this broker is not located on Ameland, they have extensive knowledge of the market on Ameland and in particular the apartment complex Waddenresidentie Ameland. The broker kept us informed of every step. Bids were handled through Eerlijk Bieden, we were neatly informed about the progress of the negotiations. Our apartment was sold within a few days.

Very pleasant experience with this knowledgeable and involved real estate agent. Nice help with buying our new home, and selling our old home. Everything went quickly and with good assistance. Pleasant advice which resulted in the house being sold at a mega pace.

Short lines of communication, quick responses, good advice and empathy. It's also very nice that we were taken care of.

Advice for those who want to hire a purchasing agent: choose with peace of mind Morsink Bouwadvies and Makelaardij in Goor. Mr. R. Morsink achieved a result for us that was well above our expectations. After providing advice regarding VvE, location etc., he negotiated the purchase price of our apartment for us. The result was an extremely favorable purchase price and that without having to outbid anyone. A fine achievement in these times. Hats off! …

Top realtor, we were helped from A to Z in buying our first house! Thank you for the good service!

A very skilled real estate agent. Who doesn't go for a quick sale but wants what is best for his client.

Very good, Mr. Morsink is a reliable and skilled real estate agent. He gives you the feeling of being in safe hands with him. He is calm and a professional.

Reliable and engaged real estate agent who thinks along with you and provides good information. You know in advance what to expect and through the technical inspection you know how your own home stands, so there are no surprises, neither for the buying party.

This real estate agent guided us very well during the sale of our house; we will definitely recommend this real estate agent as a selling agent.

Good realtor, friendly people! Good guidance in the sales and rental process.

Very bad experience!! During the viewing, they clearly stated what the procedure was, called just before the time with a question, and it turned out that the property had already been sold. The real estate agent arrived late for the viewing and was very stiff.

Our Morsink two-wheelers have performed excellently.

We were very pleasantly helped by Bastiaan. The communication from the first to the last contact was honest and clear. We always knew what to expect. The appraisal was done thoroughly and enough time was taken for it. Subsequently, the processing was fast and smooth. Compliments. Top!!!

The appraiser assessed the property faster than expected, we are very happy with this. Top service and neat communication.

Bas Asbroek expertly and very quickly helped us with the valuation of our new home. Communication with Bas was also very pleasant. We really recommend him if you want to have a property valued!

For our mortgage, we did need an appraisal after all. We ended up with Woningprofs through our mortgage advisor. Professional company and fast, accurate handling.

We are very satisfied. They switch quickly and keep their appointments.

Expert, reliable, good price and a nice person. I can recommend Woningprofs to everyone.

Within one day after application, the appraisal was carried out. Very friendly, expert and fast communication.

We are very satisfied with Woningprofs. Very customer-friendly and quick service.

Very pleasant contact, knowledgeable, you notice the years of experience, highly recommended, the secretary is also very competent

Excellent contact, very involved, fantastic secretary. A pleasant collaboration, can definitely recommend this realtor.

Good guidance for both the purchase of a new home and the sale of the current home. Marijn is a pleasant real estate agent to work with. He has good knowledge of the local market and listens to his clients. The high degree of expertise and accessibility, together with the availability (also outside office hours), make us very satisfied with the collaboration.

Good contact and easy to reach. Communication from the real estate agent proceeded pleasantly and was always attentive and solution-oriented. Very pleasant to be able to sell your first home like this.

Marijn managed to sell our house within three working days after it appeared on Funda. A top performance! Communicative, energetic, decisive and honest. Marijn puts the seller's interests first, but also listens to the buyers. We would like to thank Marijn again very much for everything he has done for us. Should we need a real estate agent again in the future, we will certainly turn to Marijn!

In one word, excellent! We were well informed. And also reined in our enthusiasm, which was necessary!

The agent was easily accessible and responded quickly. Provided good guidance in making the right decisions. Happy with the result.

Contact flowed very smoothly and Mr. Wiggers always kept his appointments. Very reliable. Highly recommended

He is a very calm man who really understands the matter and is also very involved in the sale.

Broker with expertise. Definitely recommended. Knows the market and the people. I would certainly use Sleutelmakelaars again in the future.

Wilfried fantastically helped us with the purchase of our first home. Was very accessible and immediately thought along with you. If we move again in the future, we would definitely use Wilfried's services again. Price-quality ratio is also excellent.

Good contact with the real estate agent. Nothing is too much trouble and pleasant to deal with. Good price-quality ratio.

The realtor gave a clear and concise answer to all questions and was also willing to provide additional explanation due to the language problem with my former partner.

The contact was very good. The broker was also easily accessible. The result was better than expected.

Top broker, quick actions, well and clearly arranged, very good price/quality ratio, will recommend him to everyone.

A very nice guidance, a very realistic asking price and always accessible for questions. We wouldn't want it any other way.

Mainly contacted via WhatsApp. Occasionally need to ask for an update. Otherwise satisfied with the progress.

Excellent realtor. Easily approachable, good advice and honest.

The sale of my house was perfectly arranged, and for a good price. Because there are packages, you choose something that suits you.

Daniel is a good realtor who does his best for you. Very pleasant to communicate with. There was room for personal input, which we personally found very nice! We would definitely hire him again for the sale of a property.

Very nice realtor, clear agreements and expectations beforehand. Helped us exceptionally well, was also always readily available for any questions. Would definitely recommend him.

Daniel helped us with the purchase of a home. We were quite critical ourselves, Daniel showed a lot of patience and understanding throughout, and knew how to guide us properly in the search. He took the time to listen to our wishes regarding the house but also listened carefully to our other personal considerations. A real estate agent who knows the game well and can help you find a home, even in this overheated market. Can definitely recommend Jonkers Vastgoed!

The best realtor in Almelo! I recommend collaboration to everyone. The purchase of the house went quickly! professional advice, well organized, always reachable! It was a pleasant collaboration!

You really get 5 stars from me for Daniël Jonkers real estate; you are truly a top realtor. You sold our house! Within no time... and also the plan of approach. Daniel has the knowledge of the matter; with him, you're not just a number like with many realtors. You can always reach him, and he is also a thoughtful person, which is what makes your agency unique. You have a warm heart, thank you again! I recommend everyone to come here for sales/purchase assistance. Greetings, Ghiovanni & Kim

Daniel is just a very nice, sober, helpful but above all also a professional who you want to support in every way. And he does that. Not regretted it for a moment. Had a very pleasant experience and would therefore highly recommend him to everyone!

Expert guidance. House sold quickly for a good price. (and this must be at least 100 characters...)

Daniel Jonkers is a particularly good and pleasant real estate agent. Extensive knowledge, communicative and modern, strong, pragmatic, realistic, friendly, cheerful, always available, customer-focused with great dedication. We sold our house very quickly thanks to Daniel. If we ever have a house for sale or purchase again, we don't need to wonder which real estate agent is the best.

I am very happy that I enlisted the help of Jonkers Vastgoed when purchasing my first home. Daniel’s expert, clear and honest guidance was invaluable. Moreover, he indicated that he would be available at any time (even on weekends). This turned out to be absolutely true, because he always responded quickly to my questions and requests. Thanks to his professional approach, I had confidence in the entire process. Daniel took the time to answer my questions and gave me clear explanations for each step. His availability and quick responses gave me a reassuring feeling, knowing that I could count on him. An aspect that I particularly appreciate is his honesty and critical eye, even when my emotions regarding the property took over. He remained objective and gave honest advice about the property in question. This demonstrates his integrity and concern for my interests as a buyer. I can therefore highly recommend Daniel to anyone looking for a reliable professional. His expertise, clear communication, personal approach and quick response time make him a valuable partner when buying a home.