All brokers in Leiden

Unreachable, no response despite repeated reporting of a leak and broken dishwasher. Got deposit back only after countless calls and far too late. Don't do business with them.

Houses are listed for rent, but try getting in touch with anyone. Because they're unreachable! There are two phone numbers, one of which is a dead line and the 06 number is disconnected, ultimately no answer. We have tried everything to get in contact but it’s impossible. Also called the Hague and Utrecht real estate agents listed on their site. But they know nothing about it.

They helped me find 3 rental properties in Leiden. They continue to do business with landlords who don't refund deposit guarantees, especially not for expats. For me, they promised before renting to return the deposit and intervene if necessary, but ignored their promise later when I asked for help. With that, they knowingly participate in the chronic problem of greedy landlords in the Netherlands.

Don't fall into this trap: these are criminals who will not refund your deposit at the end of a contract and ignore all reminders and attempts to contact them afterwards. They also largely did not respond when we rented an apartment from them. Please avoid!

If I could, I would give it -1 star. They don't respond to emails, they don't respond to phone calls, they don't respond to appointments, and the girl who showed us the house said obvious things we already knew or just things that weren't true about the property. We wanted to go directly to their office, but that was closed on Friday. I have no words for this realtor, just don't bother with this!! It's a waste of time.

The previous reviews didn't predict much good either. My experience is that Easy Makelaars is unreachable: not via email, not via Pararius, and not by phone. If you respond via Pararius, you immediately receive a standard email with an invitation for a viewing. But if you have any questions about that: no response. It's a shame that many properties are available for rent through Easy. I'm skipping Easy.

They invited people for a group viewing and never showed up. Another potential tenant and I waited 30 minutes before going home.

**** UPDATE: For all (former) tenants, there is most likely incorrectly the monthly service costs cashed via easymakelaars. If you contact huurdokters.nl they will arrange that you get a large part back. Easy makelaars will not return this themselves. **** Myself a tenant for several years. This is the perfect example of a real estate agent who only thinks about filling his own pockets and nothing at all about the well-being of the tenants. Promises are not kept and there is no transparency. For the reader who wants to consider renting here, do not unless: -You don't mind that no maintenance will ever be performed on the property. -You want to incorrectly pay up to 80% too much in service costs, which will again never be settled with you. -You like not being taken seriously by the real estate agent who rents the house to you. -You are at peace with the fact that when there are defects and this is reported nothing but absolutely nothing will be done by the landlord. -You also don't mind that the landlord will not keep any agreements made. If you have no problem with this, I would definitely do it!!

Had a lovely viewing, where we were told that we were the only candidates for the apartment. We were completely naive and happy, especially when we were called to say that we had also been chosen! Subsequently, we received a phone call saying that we weren't selected after all. We did find it remarkable and just to be sure, we called back, after which we were rudely told that it really had been rented out to someone else. A month later, we happened to walk past the apartment in question, where another 'for rent' sign was hanging up again. Quite remarkable.

Never respond to emails.

Rude and unprofessional.

What terrible customer service you offer. You should be ashamed of yourselves. My friend called to inquire about a rental property in which we were very interested. During the phone call, my friend indicated that we had attended multiple viewings. At this point, the fake jerk on the other end of the line pointed out to us that you 'don't have it to choose from' at this time and that we should be happy if we could rent anywhere. The reason we are viewing multiple houses is because it is indeed difficult to get a house. We like to register for multiple options, because the chance of getting a property is very low. Thanks to this employee, we were never allowed to view the house or be considered for it. This is simply the most ridiculous thing I have ever experienced. The only reason you are even in business is because there is so ridiculously high demand for houses. As soon as that decreases, you will have to rely on your customer service and then I hope you go bankrupt very quickly. Outright scandalous.

Easy brokers = you will easily go bankrupt. The only 'easy' thing about this agency is how easy they find excuses to take your money. If you decide to rent a property from them, make sure you take photos of the smallest defects and details of the property as soon as you move in, because then you will have to pay a lot for even the smallest things, even if they were already there.

What a great experience this was! No smooth talk but personal contact, good advice and very regular updates! Ferdinand, Sandra and Danielle are truly a pleasure to work with!

Regron helped me well with the purchase of my new house and the sale of my old house. The communication was clear, accurate, and proactive, which gave a lot of peace of mind. They have excellent market knowledge and their personal approach makes them a pleasant real estate agency.

Very clear broker who reliably keeps all appointments and also thinks along with you. A recommendation for everyone.

Very good communication. He likes to think along and you can always call him, that's very nice about this realtor.

Ferdinand has a very good understanding of the situation in a specific housing market. He acts accordingly and knows how to position the property attractively in terms of price. Keeps you informed about developments regarding viewings and bids. Is on top of things, which means the house was sold very quickly, among other things.

The real estate agency Regron is excellent; service-oriented and knowledgeable. Thanks Ferdinand!

Ferdinant Jelten assisted me in the purchase of my new house and sale of my old apartment. Advice on bids, the quality of the offered homes. The ladies in the office are also helpful and professional.

Contact went perfectly well with the entire team of Regron. Helped us from A to Z in buying our house. Enjoyable viewings were done with Ferdinand. We were kept well and on time informed about all appointments and deadlines. They take the time for all your questions. If something is not clear, they make it clear. We definitely recommend Regron. Next time we will certainly come back. Keep up the good work team Regron!

We are very pleased with the collaboration with Regron real estate agency. After several conversations with various purchasing brokers - Ferdinand helped us with satisfaction, in buying our first owner-occupied home. Pleasant, no nonsense, easily accessible and transparent is how we would describe the collaboration. Ferdinand is someone who tells it as it is, gives you the space to make your own choices and thinks along where necessary. You notice during the viewings that there is a lot of experience and knowledge. In addition, we also had a pleasant experience with Sandra who mostly took on the administrative tasks. We were always treated kindly. In short, very satisfied and definitely recommended.

My real estate agent fully met my wishes and expectations. Involved, expert, and above all, taking care of everything. Top! As far as I knew what else needed to be done and what (possibly) was still going on, my real estate agent professionally informed me about this and clarified it with examples. Very happy that I went into business with this realtor. The result is also good. Thanks!

Regron supported and relieved us throughout the entire sales process. Everything was clear, fast, and easy.

Contact with the broker was excellent and they were always reachable and helpful. I would recommend them to others.

For me, speed was important to prevent double charges. Then I definitely made a good choice by giving the assignment to Regron. They are expert and very knowledgeable about market value.

Personal contact physically or by telephone and also via Move. Everything went fine. Clear and transparent.

The house is great and sold quickly. A bit more explanation beforehand about using Move would have been useful. Move itself also has some unclear questions. We've used Regron three times in the past 18 years, with a satisfactory result.

Ferdinant Jelten and his team took the time. Always went along on viewing days. Advised on the price. Excellent cooperation.

As sellers of our apartment, we can only say: Perfect. The contact with Ferdinand Jelten and his team is characterized by short communication lines, quick follow-up and personal attention. Excellent knowledge of the market. The apartment was sold within 2 weeks after the first viewing and subsequently a purchase agreement was signed. More than sufficient account has been taken of our wishes. We say: until next time!