All brokers in Delden

I just had the pre-inspection of my rental apartment with Petra van Werkhoven. I don't understand all the negative reactions. Petra is straightforward and has an eye for detail and is pleasant to deal with. I am very satisfied with how everything is going and I make that clear here as well. Thank you Petra.

It went well, she resolved any ambiguities or obstacles to our satisfaction. We are satisfied with this real estate agent. A nice small office with direct lines to her or via her secretary, where we could also reach her with all our questions.

Well helped by Petra, nothing fancy everything quick and correctly arranged.

Wij zijn als Familie Nisli zijnde zeer tevreden over onze makelaar voor de verkoop van het huis. Ze hebben ons deskundig en vakkundig bij gestaan tijdens de verkoop van ons huis. Duidelijk in de afspraken en gemaakte afspraken nagekomen.

Nice staff

We zijn alleen maar positief over de makelaar, fijne begeleiding gehad en alles werd duidelijk uitgelegd en goede hulp met alles.

I rarely write such a quick negative review, but this experience with Petra was so disappointing that I have no choice. Petra behaved in a very unprofessional manner and seemed completely uninterested in our needs. Her unfriendly attitude made the process extremely frustrating and uncomfortable. It is unbelievable that someone in this industry can show so little respect and interest for clients. I strongly advise against Petra to anyone who is serious about buying or selling a house. This is absolutely not recommended!

This is the most rude and least customer-friendly brokerage experience we have ever had, and we have been looking for a house for 2 years already. During the viewing, Petra sat back and we were allowed to view the house ourselves. She was very distant and only answered questions that we asked. The day all bids would be in was the day contact would be made with us. That of course did not happen, which is why I had to call myself. Petra was then incredibly rude, and said “I will contact you”. When I asked if she might know when this would be, the answer was “I don’t know, it could be a week because I still have to discuss with the sellers”. LESS THAN 24 HOURS LATER (!!!) I received a call from Petra saying that our bid had not been accepted. When I asked if we could negotiate, the answer was laughingly “no, the house has already been sold”. A bit strange, since Petra indicated the day before that she had not yet discussed with the sellers. All in all, a brokerage with a smell about it. An absolute no-go! Especially Petra van Werkhoven, appalling treatment of customers, especially in this market! Do not enter into an agreement with this gloomy group.

DISRESPECTFUL PETRA! Last Tuesday I called out of interest for a property. I was immediately treated disrespectfully. It was eight o'clock in the morning and that lady thought it too early. The lady had just finished a night shift and asked me on which continent I would live. Sorry madam, next time you are better off not answering, than answering. Do continue like this, you will soon meet your match. Your unpleasant attitude will be discussed more often in the reviews. Do something about it! But my goodness, it won't be due to the lady.

Real estate agency van Werkhoven sold our house within a week. Petra is enthusiastic, expert and to-the-point. The communication about the bidding process could have been clearer. We consider directness and speed to be the strong points of this real estate agency. We are satisfied with how the entire process went!

Ze heeft alles geregeld. Ik heb alleen een handtekening gezet voor de verkoop. Ik heb haar de opdracht gegeven vanwege de de bekendheid met appartementen in Twente. Ze kent de markt uitstekend en ze is zeer representatief.

Vanaf het begin slechte communicatie, kopers die de makelaar stug en onprofessioneel vonden( de kopers van ons huis vertelden zelfs dat wij als verkoper op de open dag ons huis beter hadden gepromoot). Stickers van te laat kregen we via de post en moesten we zelf plakken.

Ontzettend fijne makelaar die realistische verwachtingen geeft en deze ook weet te realiseren. Ze kan heel goed tactisch onderhandelen en strategie uitzetten. En dat weet ze waar te maken.

As the purchasing party, I experienced the contact as pleasant. Transparent, clear communication and Petra was always quickly available! I always knew exactly where I stood and am now almost formally the owner of a beautiful home. :-)

Communication regarding the house purchase was strange; if you followed up by phone, the responses were short, with little explanation, as if they didn't take my interest in the house seriously. The moment my offer was rejected, the house had already been sold. I was prepared to bid higher or enter into negotiations. But that wasn’t on the table; it was day and it went. I would not recommend this real estate agent, and certainly won’t be selling my house through them in the future. A dishonest game was played here.

Very bad experience with this real estate agent, they are not aware of the defects in the homes they sell. Thanks to Petra from Werkhoven, I have lost more than 12,000 euros. It was only when a legal procedure was started that someone could suddenly be sent to look at it on their terms, no consultation possible for other times, you just have to take another day off then, only during working hours, impossible for working people. But contacting them yourself and acknowledging mistakes is out of the question. No good words about this real estate agent! Scandalous practices, especially in these times! Sellers will be happy indeed but please pay very close attention if you buy from this real estate agent! Nice talk where not a single bit is true! I don't wish anyone the misery they brought me! And Mrs. van Werkhoven, you have my number, it would become you to still contact me as I repeatedly requested, but instead you prefer to extort money from people who have to work hard for it and are unable to conduct honest business.

So, I came back from a cold fair when I contacted them this morning to inquire about an apartment. Frankly ridiculous how Petra spoke to me. Going into details seems unnecessary to me, because the other reviews on Google speak volumes. I hope that the investors' club that uses this office scratches its head a few times and then takes the hare's path, because if this is the party that represents you, I certainly can’t take them seriously.