Huisadviseur

Have a beautiful home thanks to Home Advisor.

Bad developer. Communication is non-existent except when they need something from you. They provide no updates on the status of sold apartments or construction planning. People, including myself who bought an apartment at De Toerist, have been waiting for months for further information.

The housing situation in Tilburg is disastrous, but it will never get so bad that you have to sign a contract with this agency. A few notable events during my stay: - It's October. I moved in July and my deposit has still not been returned (this is against the law; my deposit should be refunded within one month of my departure, and any additional costs incurred during my tenancy can be claimed later, but the deposit may not be withheld for longer than a month). The agency no longer responds. - I had a black mold spot on my ceiling due to a leak for 5 months before the agency did anything about it. It took weeks and weeks before someone came to REPAIR the leak, and then it still took several more months before someone came to remove the mold. As a result, I had to start legal proceedings to get rent reduction. - Staff who can never help you with a problem you are facing. They are incredibly good at getting you to sign contracts but are completely useless afterwards. - The agency has cameras throughout the building but is never able to use them to help tenants find their missing packages. - €1000 rent per month, 2 washing machines and 1 dryer for over 100 tenants, 5 euros for a wash + dry cycle. - Induction cooktops are downright terrible. Paying so much rent for camping equipment in the studio is ridiculous. Read the other reviews and you'll see that I am not the only one who has problems with De Huisadviseur. AVOID AT ALL COSTS

With a heavy heart and great disappointment, I write this review, because my experience with my landlord in Tilburg has been utterly disappointing. The underlying problem? Their complete contempt for the tenants and an obvious attempt to cut costs at the expense of my comfort and well-being. When I moved into this apartment, I was aware of the ongoing housing crisis in Tilburg. I had however hoped for some empathy and humanity from my landlord. I was mistaken. Despite paying a significant amount of € 960 per month, my landlord showed little to no interest in ensuring a pleasant living situation for me. Their biggest blunder came when my contract was about to expire. A considerate landlord would have informed me months in advance, given the ongoing crisis, but the landlord told me only 6 weeks in advance. As a result, I had to frantically look for a new home in an already difficult situation. This contempt for my situation was heartless and unacceptable. The indifference did not stop there. I suffer from chronic back problems, which makes a comfortable and supportive bed necessary. The problem was in the bed itself; it had a manufacturing defect. Even then, they didn't care and wanted to give me a bed of lower quality than what I paid for. My requests for a better bed, given the significant amount I pay in rent, were consistently ignored and brushed aside. All they had to do was invest in a better double bed frame, which would cost them minimally given their income, to guarantee the comfort of their tenant. Instead, they chose to avoid this small expense, making my physical discomfort even worse. In short, this landlord is a textbook example of the negligence and lack of empathy that can turn what should be a safe haven into a constant source of stress. Their actions—or rather, their inaction—showed a clear contempt for the health and well-being of their tenant, as well as a lack of responsibility and professionalism. I strongly advise potential tenants to reconsider their decision before renting from them. This is not the kind of tenant relationship you want to end up in.

Normally, I do not like writing reviews, but I feel compelled to share my experience with this landlord and hopefully prevent others from ending up in a similar situation. I have been living in my current apartment for some time now, and myself along with many other tenants of the building have repeatedly inquired about the duration of our contracts, especially given the severe housing crisis in the Netherlands. Despite these repeated inquiries, the landlord was always vague, leading everyone to believe that we would be able to renew our contracts without unforeseen issues. It came as an unpleasant shock when I was told less than 6 weeks before my contract’s end date that I had to vacate my apartment. This last-minute announcement forced me to search for alternative housing in the midst of a housing shortage, which is not only unfair but also highly stressful. The lack of transparency and clear misrepresentation are not only unjust but outright stressful. Not only was the communication poor, but the blatant disregard for the tenant’s situation speaks to a serious lack of empathy and professionalism on the part of the office. A landlord's ethics should encompass honesty, transparency, and engagement, all of which I missed in my dealings with this landlord. Therefore, I strongly urge potential tenants to be cautious before renting from them. It is unfortunate that a situation that started so promisingly ended up being such a disappointment and unnecessary stress. That is why I can only give one star, reflecting my bitter experience with this landlord.

The behavior of this real estate agency is deplorable. Be very careful. They are extremely unreliable and constantly fail to keep their appointments. I would absolutely not entrust them with the housing of my son, as they know no ethics or morality. At the end of July last year, due to the limited possibilities of finding housing for my son, we paid a deposit and two months' rent before receiving the result of his admission to Tilburg University. Ultimately, he was not admitted and had to move to another country. Therefore, since mid-August 2022, we asked the real estate agency with which we had a contract, 'HUISADVISEUR', to at least refund our deposit and part of the rent. Initially, we tried to contact them by phone and from November 2022 via e-mail. After much insistence through numerous emails and contact with the university, they let us know on January 25, 2023 that they would refund the deposit for one month and asked us to provide our bank details so the transfer could be made a week later (beginning of February 2023). Naturally, we sent the details immediately, but to this day, August 8, 2023, we have still not received a response. Worse still, they are so unprofessional that they do not reply to any of the emails we send them weekly. Calling is pointless, as they always say they will discuss it with the manager. They create such a feeling of helplessness that I don't even want to think about what problems they may have caused for students or if more serious incidents could occur. Although we know the university is not responsible for these events, I am sincerely convinced that this company should not even be listed among the recommended real estate agencies on their website, as it damages the reputation and prestige of that institution.

We experienced significant problems in receiving our deposit, which took more than two months after leaving the rental property. Unfortunately, the staff could not resolve the issue quickly, forcing us to contact the owner directly to resolve it. This experience made us dissatisfied with the service level and professionalism. If I may give one piece of advice, it would be to consider alternative options.

Nice landlords with smooth communication.

This is not a fair company that treats its tenants poorly. After they have told you that your contract would be renewed, they terminate it at the last moment, despite your attempts to get a response earlier. They only return a small part of your deposit after the date mentioned in the contract and do not give you a good explanation for the withholding. Also, do not expect the apartment to be clean when you move in. There are certainly worse real estate agencies, but this is how you should not treat your tenants.

Made use of the all-under-one-roof construction. From the sale of our house to arranging a new mortgage and insurance through one fixed contact person. Always accessible for questions and providing tips and advice. Very helpful. Recommended!

I am satisfied with the service provided. The process went quickly and I am happy with how everything went.

A week after I responded to an apartment, I was already allowed to sign the contract and a few days later I get the keys! Very well assisted by René, and there is quick response to emails and phone calls. Top service!

Very poor communication. When something is said, they are not open to it and quickly end the conversation. We will certainly never sell our house through them.

Very kind and flexible people

Ik weet niet waarom sommige mensen ze als oplichters bestempelen, maar mijn ervaring was vlekkeloos. Ik had contact opgenomen met René van het kantoor en vanaf het begin (de bezichtiging van het huis via WhatsApp, omdat ik in het buitenland was) tot het einde (de sleuteloverdracht) heb ik geen enkel probleem ondervonden! Hij beantwoordde elke vraag beleefd en oprecht en hielp me echt met het begrijpen van de Nederlandse contracten, enzovoort. Absoluut een aanrader!

Scam

Very friendly and quick assistance. Spoke with multiple employees who all helped me very well. Viewing the apartment to signing the rental agreement and receiving the keys took only a few days, allowing me to move in quickly. Happy with it!

We are super happy with the good care from Huisadviseur. Enorm fast and transparent communication, friendly brokers who think along and a beautiful offer of homes. A week after the first viewing, we were already in our dream apartment in Breda. Thank you!

The entire company is very professional and friendly. It was very pleasant to have worked together with this company. I highly recommend this.

Late response time and very limited availability, after extensive contact and sending clear proof of payment, the online account still doesn't work and there is no further response. Do not do business with this company.

Well, don't attach too much value to your deposit, because you won't get it back anyway. A plus point is that if you are a biologist, you can find many fungi here and animal species such as mice and rats.

In the beginning, everything went smoothly, I quickly found a student room (turned out to be a mess afterwards, but oh well). Lived there for a year and then notified them that I was moving out. Made a few calls back and forth with this company and it wasn't so smooth anymore. A bit of landlord backing and then making promises to call me back if I asked something. Promises weren't kept... Well, I had to call them again and finally got my answer from half a month ago, suddenly yes. Telling me how things are while you couldn't tell me that last time, oh yeah I was too busy and forgot it, and yes I have a computer in front of me now so I can look into it for a bit. Yes, you certainly didn’t have a computer last time either, no, not then no. And on the days in between, you coincidentally didn't have one either. Making good money off of me, first I had to create an account with you for 36 euros and then pay another 350 euros for administration for the room. How many beers is that? 406 cans, I would have gotten more pleasure from that ;)

Excellent service from De Huisadviseur when looking for a student apartment in Tilburg. Since we ourselves do not live in Tilburg, the distance was an extra challenge. René from De Huisadviseur has efficiently and smoothly arranged the viewings and signing of the contract. We are very satisfied with the service!

My husband and I were looking for a home together with our little dog in the short term. Well, it turned out to be quite a search because dogs are no longer allowed almost anywhere. I emailed my housing wishes to the housing advisor and a few days later I received a link with a suitable property. We went to look at this place and a few days later we received the keys! They really help you with searching! Communication was very good and we were helped in a super friendly way by René. Really recommended!

I have registered on a rental site (I pay €25 per month), I responded to a property and what do I get as a reply? I have to register again on a real estate agent's website and pay another €36 in order to view the property. What an absurd greed. I'm looking for someone who works professionally and not just wants my money.

Customer friendliness. Top.

Unprofessional. Broker who does not keep appointments.

Lived for a year and a half in a dilapidated student house. Where mice happily ate at the table and you didn't just get water when showering, but also pieces of ceiling and mold. Nothing was ever done about this. My own room has been nicely renovated, from wooden planks to beautiful laminate flooring and from wax stains on the wall to a fine whitewashed and colored room. Unfortunately, I never received the deposit back from these imbeciles, who are now also not transferring the rent they receive from tenants to the homeowner..

Scammers, they answered every email, but after I had paid the registration fee, they suddenly stopped responding. They have blocked my bank transaction.

BAD. They don't even have the decency to tell you that you haven't been selected for a property after viewing; you are simply put aside and literally ignored, even though you have sent them private documents and paid 36 euro to be allowed to view. The phone is not answered, an employee who gave me his number literally IGNORES me when I send him a message, and when I send an email with interest in another property I am ignored again. This service shouldn't even be allowed for free. NO RECOMMENDATION

Unprofessional; they provide confusing and vague information; difficult to reach; I do not recommend this office.

Good

It happens

Last January I found a home through De Huisadviseur. The communication was fast, clear and concise. As a result, we had the keys to our new apartment within 1 week, where we now live with lots of love. You can also take out affordable insurance with them. We didn't do it because the current contract was still running. Otherwise, we certainly would have done so. Due to the housing market, the homes from De Huisadviseur are popular; they are easily accessible via Facebook!

Do not do business with this company. Registration fee paid for nothing, I have received no response from them.

a scam

Highly recommended! The collaboration was perfect, we were able to quickly adjust regarding the start-up for Funda, appointments with viewers and the sale of our apartment. The apartment was sold within 4 days and the administrative settlement is excellently handled. In addition, we also received good tips regarding the purchase of our new home.

Due to an error, they were unable to receive my email, this problem was quickly resolved and they immediately started looking for the ideal home. Top!

Poor service. We had an appointment. They canceled the appointment 3 hours in advance because they had already found someone who was interested.

The houses, marketing, and website look beautiful, but the service is terrible. I have been calling this company several times throughout the week, but no one answers, even though I call during working hours. Initially, I wanted to rent a studio for myself, but later I wanted an apartment with my girlfriend. She also tried calling from Kosovo, but no one answered. If you are an international student or come from outside of the Netherlands to look for a room, I would not recommend De Huisadviseur.

My home arranged through De Huisadviseur, but also my private and business insurances. Helped well from beginning to end, but also received real advice. A good and trustworthy address.

I was very expertly assisted by the employees of De Huisadviseur. This is recommended! Thank you!

As soon as I started looking for a rental property, I contacted De Huisadviseur. I was helped kindly and adequately. After a week, I already had a rental property and my friend and I were very satisfied with that. Thanks again De Huisadviseur!

Friendly and fast assistance from Stefan Romein, everything was already arranged the same day. Thanks so much!!!