All brokers in Duivendrecht

Via een vriendin van mij ben ik uiteindelijk bij Airto terechtgekomen voor de aankoop van mijn woning. Wat mij vooral opviel, is dat hij het proces heel gestructureerd aanpakt en precies weet wanneer je moet doorpakken en wanneer je juist even geduld moet hebben. Tijdens de zoektocht heeft hij me goed geholpen om kritisch te blijven kijken, waardoor ik niet overhaast beslissingen heb genomen. Toen we uiteindelijk de juiste woning in de pijp vonden, zat hij er bovenop en heeft h…

Working with Airto was a genuinely smooth and reassuring experience from start to finish. What stood out to me most was his ability to simplify what is usually quite a complex and sometimes stressful process. He explains everything clearly, gives honest and practical advice, and really takes the time to make sure you feel confident in your decisions. When we found the right property in Amsterdam-Zuid, he handled the negotiations in a very strategic and calm way. I ended up sec…

Working with Airto was effortless. He’s quick to act and knows exactly who to involve, whether it’s the appraiser, notary, or other parties, so nothing gets stuck. I’m really happy with the price I paid for my home in Amsterdam-Noord. Working together with his mortgage advisor, Sewak was smooth too, which made everything feel relaxed and straightforward. He is also assisting me with my renovation, which is also an added bonus! Highly recommend him.

Airto heeft het hele aankoopproces in Purmerend echt gemakkelijk gemaakt. Hij denkt actief mee, reageert snel en zorgt dat alles netjes geregeld wordt met de taxateur, notaris en andere partijen. Dankzij de korte lijnen en de hulp van zijn hypotheekadviseur Sewak voelde alles overzichtelijk en ontspannen. Uiteindelijk ben ik erg blij met de woning en de prijs die we hebben kunnen realiseren. Absoluut een aanrader.

Het was een ontzettend prettig proces met Airto. Hij schakelt snel en kent precies de juiste partijen. Ik ben zeer tevreden met de prijs die ik heb betaald voor mijn woning in Koog aan de Zaan. Alles verliep vlot en zonder gedoe, waardoor het hele traject een stuk rustiger aanvoelde en vooral zonder stress. Zeker een makelaar die ik kan aanbevelen.

Mijn ervaring met Dutchbroker en Airto als makelaar is gewoon top. Vanaf het begin had ik het gevoel dat hij echt wist waar hij het over had. Hij schakelt snel, denkt goed mee en is duidelijk in zijn communicatie. Daarnaast is hij altijd goed bereikbaar, zelfs in de avonden en weekenden, wat echt een groot pluspunt is. Uiteindelijk heb ik via hem een fantastische woning gekocht in Amsterdam-Zuid, en nog voor een hele sterke prijs ook. Zonder zijn inzet en onderhandeling was da…

Airto was always helpful! Answering all my questions and doubts very quick and was extremely vital for the purchase, explaining the better strategy and how we should proceed. Besides that, he referred great service providers for: valuation, tech inspection, and others.

Airto is a very experienced agent. He knows the market very well and also has very good technical knowledge about construction. Always present, available and transparent along the process. It was our second experience with Airto and we were very pleased with him both times. We truly recomend his services if you look for someone whom you can trust and rely on. Another advantage is the fact of knowing how to speak Portuguese.👌💪

We visited around 20 flats and the mortgage broker was taking care of the whole process of communicating with sellers, scheduling meetings, negotiating the terms and explaining me the practices and rulers of the market. Highly recommended.

I would highly recommend working with Airto. Within our first meeting I felt confident he understood my needs and what I was looking for, and was always realistic with me. He was able to secure a deal for me very quickly and was available throughout the full process to answer any of my questions. Overall great experience, and I will for sure work with him again in the future!

Airto from Dutch Broker helped us with the negotiations and after purchase bureaucracy’s of the house. His network, fast approach and advice really helped us with the purchase and we were able to buy a house on our very first offer! Airto was always available on WhatsApp which made the overall communication smoother and faster!

The real estate agent is excellent and very efficient. I had a very pleasant cooperation with him and I am very grateful to him for his patient answers to all my questions. He also reacted very quickly. Thank you.

Hij was altijd toegankelijk, vriendelijk en ondersteunend. We communiceerden vooral via Whatsapp en ontmoetten elkaar een paar keer om elkaar beter te leren kennen. Hij ondersteunde me bij het kopen van een nieuw huis en het verkopen van mijn oude huis, beide in Amsterdam.

We had a great experience working with Airto. From the very beginning, he was super responsive and always available to answer our questions. He’s friendly, easy to talk to, and really proactive — things got done quickly and smoothly thanks to him. Even though he’s quite young, he’s clearly very knowledgeable and guided us through the whole process from start to finish. We felt supported every step of the way. Highly recommend!

I got the recommendation from my financial advisor. I was successful in finding what I was looking for in less than 1 month. Overall the process went well and fast. The agent negotiate and present my case very well to the seller.

It went well with my broker and I was successful in finding what I was looking for. The process was easy and they helped with all the administration on the back end. We kept in communication through the process and I was updated when I needed to be updated.

Real estate agent is very friendly and transparent. We got an excellent guidance from them to buy our new house within 3 months.

The Dutch Broker team was recommended by a friend who used their services. I am an Expat who does not really speak Dutch and had no idea of the Dutch system. And then came the 'Dutch Broker' team and Airto... We first set a meeting to discuss my budget and expectations. Within a few hours, I was already receiving listings to review. 2 days after, I had my first visit. Airto was there in all the steps of the process and always took the time to explain to me all the little detail…

Emilie heeft me begeleid bij mijn allereerste huizenverkoop en ik had me geen betere makelaar kunnen wensen. Ze was professioneel, deskundig en deed er alles aan om het proces zo soepel mogelijk te laten verlopen. Ze zorgde ervoor dat we het best mogelijke resultaat behaalden. Een echte aanrader.

Heeft mij goed geholpen, zat goed bovenop de verkoop. Fijne begeleiding/communicatie. Prettige samenwerking.

Bij de zoektocht naar mijn eerste appartement was Wiebe mijn aankoopmakelaar en daar ben ik erg blij mee geweest! Fijne communicatie, denkt echt met je mee, is eerlijk en transparant en weet duidelijk waar hij het over heeft. Dankzij zijn ervaring, marktkennis en netwerk heb ik ook nog eens verrassend snel mijn droomappartement gevonden😍! Ik zou Wiebe dan ook zeker aanraden als je op zoek bent naar een betrokken, deskundige en fijne aankoopmakelaar.

Zeer goed geholpen door Philippe en Ewoud. Je merkt dat er veel ervaring zit bij deze makelaars. Voordat de woning te koop werd gezet ben ik vakkundig geadviseerd over zaken als afbouw, indeling en inrichting. Tijdens de verkoop werd er goed gecommuniceerd over de voortgang van het proces. In de onderhandelingsfase is er adequaat toegewerkt naar het beste koopvoorstel. Al met al is de woning snel en vakkundig verkocht. Voor een vlotte verkoop ben je op de juiste plek bij De Gra…

Zeer goed geinformeerd makelaarskantoor met eerlijk advies. Zeer goede begeleiding en ze regelen het van a tot z.

We were greatly helped by Bruce. There was a nice and fast communication among each other and a high level of expertise. We would certainly use Bruce again in the future.

The entire process went perfectly, allowing me to purchase a beautiful property within a few months. The negotiations with the seller also went well. All in all, very satisfied!

After the closing date, our offer (highest) was outbid, forcing us to increase our offer. Principally/ethically, this is not correct. Our real estate agent could do nothing about it, he then negotiated well to reach a winning result.

I am extremely satisfied with the sale of my apartment by Wiebe and Bruce. They have excellent market knowledge and the communication was always clear and smooth. Moreover, they were very helpful and proactive throughout the process. I can definitely recommend them!

Recently sold our house in Amsterdam with this real estate agent. Selling your home can be a complex and stressful matter, but Emilie and Olivier van Graaf & Groot took full responsibility for the process and relieved us, so that we only had to make choices and had confidence in a good conclusion. A very nice real estate agent to work with, would recommend them to everyone!

The contact with the real estate agent and the office went smoothly. They kept to the agreements and were proactive. Our real estate agent was just as happy and enthusiastic about the final purchase as we ourselves were.

I was supported by Emilie - a very nice real estate agent with good substantive knowledge, pragmatic and efficient working methods, and pleasant and approachable communication. Reliable, to-the-point and acts according to agreement. The whole process ran smoothly and stress-free. Emilie is a real estate agent who inspires trust, absolutely a recommendation.

Thank you very much for the assistance with the purchase of our apartment, it was really top. We didn't know the Amsterdam housing market and its applicable rules. And in Amsterdam it's a bit different than what we were used to. Very nice that when the purchasing agent was unavailable, a colleague agent came. Within two months the purchase was completed; and that in the hectic and overextended housing market in Amsterdam.

From the first - to the last moment we were very knowledgeable and professional. The entire process was quick, with good guidance. Appointments were kept, questions were answered quickly and the lines are short and direct. Reachability of both office and agent themselves was excellent. We can do nothing but recommend this office to everyone!

We are disappointed in the Count and Countess and our agent Emilie. The very first purchase discussion was clear and convincing, afterwards the agent was very reactive, little to no ownership, no clear sales strategy, timelines or added value. After the disappointing experience, the rental department helped me excellently and I saw how an agent can also work. Not a recommendation.

I found the property myself on Funda and the real estate agent assisted with negotiations. In my experience the cost of the real estate agent did not align with the process and the service. I think if the real estate agent had been more active in finding properties that were aligned with what I was looking for, then maybe the cost would be justified. I was disappointed with the agent's communication, as a result, I missed the inspection because the time was not communicated to me. This was my first time …

I only have praise for Emilie, the real estate agent I was allowed to work with. She is really fantastic: always quick in her responses, involved and willing to take that extra step. Thanks to her dedication, my home was sold incredibly fast for an amazing price. The whole process went smoothly and without worries. This real estate agent is absolutely a recommendation – and if you get the chance to work with Emilie, do so!

Emilie has really totally relieved us of the sale of our house! She is communicative, proactive and professional. And also a very nice person :). Her styling team has transformed our little house into a palace and all the sale 'hassles' has Emilie completely taken care of for us. So nice. If I had another house to sell, I would call Emilie!

I was super happy with this office! Bruce and Olivier have guided and supported us very well in a tight timeframe. They are strong professionally but also provide a personal approach. I highly recommend them.

Good and fast communication and adequate handling during the sale of my apartment. Very satisfied.

Wij zijn erg tevreden over de samenwerking geweest met Lunshof makelaar. Hij is flexibel, altijd goed bereikbaar(zelfs in de avonden en weekenden) en denkt echt met je mee gedurende het hele proces. En bezichtiging in het weekend was ook geen probleem, alles was mogelijk met Stefano. Daarnaast werkt hij zeer professioneel en geeft hij duidelijk en eerlijk advies. Dit maakte het traject een stuk prettiger en zorgeloos. Zeker een aanrader!

Na veel wikken en wegen heb ik toch besloten mijn eerste appartement te verkopen. Dankzij het goede advies, de hulp, de tijd en de deskundigheid van Stefano is het appartement snel verkocht. Soms twijfel je of je de juiste keuze maakt en weet je niet precies wat je moet doen. Gelukkig waren het kantoor en Stefano altijd bereikbaar en stonden ze klaar om te helpen. Wat mij betreft verdienen zij echt een dikke 10!

Rico heeft ons uitstekend begeleid bij de verkoop van onze woning. Hij is betrokken, denkt goed mee en is altijd snel in de communicatie. Het hele verkoopproces verliep daardoor goed.

Fine, down-to-earth and honest advice. The people at Lunshof - from the real estate agent to the people in the office - really thought along with my specific needs and were always available.

Good contact, also outside of office hours if necessary. They can switch quickly and give good advice. I am very pleased with Lunshof and especially with Cindy

Nice personal contact. Clear communication. Interested in our situation and shows commitment. Clear plan of approach, careful. Always in consultation, we were taken along at every step. We didn't have to worry about all the administrative hassle as much as possible, very nice.

Great, good, professional, kind and involved real estate agents. From the first pleasant conversation, we had good contact and were subsequently guided flawlessly and friendly at every step. Cindy was always available for questions, gave appropriate advice and accompanied us to EVERY viewing. When submitting an offer, you receive extensive research beforehand each time and the real estate agents are available as a sounding board for the right offer. Even help is available when choosing the jui...

Lunshof Real Estate excellently helped us and were very knowledgeable. Friendly people with a pleasant and personal approach. Ultimately, we also successfully bought and sold. Many thanks, Rico!

We are very satisfied with this real estate agent. They are incredibly kind and involved, and represented us excellently. They didn't settle for a sufficient solution, but persevered until everything was really well arranged. We felt well-represented and taken seriously. Truly recommended for anyone looking for quality and personal attention!

The sale went completely according to our wishes. Employees are helpful, patient and friendly. Our realtor was skilled, adequate and good.

For the 2nd time, we used the expertise of Lunshof real estate agents. Again, they were able to sell our house superbly!

The real estate agent gave very good advice and has enormous perseverance. The persistent one won!

Johan was fantastic in helping me sell my property. From the very beginning, he demonstrated exceptional professionalism, clear communication, and a deep understanding of the market. He guided me through every step of the process, ensuring I felt informed and confident in every decision. The team behind the scenes were equally impressive—always friendly, organized, and efficient.

Great help from Rico with the sale of my apartment. Expert advice, good market knowledge and a professional approach. In addition, just a very pleasant and relaxed way of communicating. Thank you!

Very good support and advice. Perfect communication both by phone and email. Simply top!

Good, pleasant and fast guidance. Made appointments were properly kept. Very good price/quality ratio

Lunshof was well on time with making appointments. Informed me thoroughly after each visit. They guided us well and seemed very careful and professional.

Perfect guidance and advice from A to Z. Very expert and nice to work with. Truly recommended

I recently went through the process of purchasing a new home, and I must say the experience was quite insightful and rewarding. They provided exceptional service, guiding me through every step with clarity and professionalism. Overall, I am extremely satisfied with the level of service provided during my real estate purchase.

Hier kun je uitstekend terecht als je op zoek bent naar een huis om te kopen. Je krijgt hulp op maat, zoals suggesties die worden aangereikt om te gaan kijken naar huizen die op je wensenlijst staan en die passen bij jouw budget. Geen vraag blijft onbeantwoord en de hulp die wordt geboden is uiterst vriendelijk en betrokken. Voor mij, die niet zoveel verstand heeft van het kopen van een huis, was deze makelaar precies dat wat ik nodig had. Nu mag ik de trotse eigenares zijn van een huisje dat precies goed is voor mij, dankzij de ondersteuning van Felix, de Makelaar van Amstelveen.

We besloten met Ronald in zee te gaan nadat hij ons was aanbevolen door vrienden die met zijn hulp een huis hadden gekocht. Van het eerste kennismakingsgesprek en de bespreking van de overeenkomst tot de samenwerking met onze hypotheekadviseur, alles verliep vlekkeloos. Tijdens het bezichtigen van appartementen kreeg we ook advies over aspecten waar we zelf nooit aan zouden hebben gedacht. We zouden Ronald zeker aanbevelen om u te helpen bij het vinden van uw nieuwe woning.

Zoekt u een makelaar die u kan helpen bij de aankoop van een huis in Amsterdam? Dan bent u bij hen aan het juiste adres! Ronald heeft fantastisch werk geleverd door ons te begeleiden tijdens het hele proces – van het bijwonen van bezichtigingen en het adviseren over het biedingsproces tot het regelen van de afspraak met de notaris. Zonder hem hadden we dit zeker niet gekund en we zijn hem enorm dankbaar voor zijn harde werk. Dankzij hem kunnen we ons nieuwe huis eindelijk ons ​​thuis noemen 🏠

Ronald was extremely helpful throughout the entire process. He responded quickly to all our questions and doubts, both before and after the deal was closed.

Had a great collaboration with Ronald. I wanted a no-nonsense sales process and Ronald needed only half a word. He arranged everything perfectly, gave appropriate advice and kept his head cool in a turbulent closing phase. A support and refuge.

Fine cooperation. Delightful house purchased and old apartment well sold.

With the help of Ronald van Felix, de Makelaar we have bought our dream house. Ronald has helped us a lot and we felt personally guided from day one until the end of the process. If we had questions, Ronald responded immediately. Ronald also made the process a lot easier by arranging a financial advisor and notary for us, so we didn't have to worry about it. We wholeheartedly recommend Felix, de Makelaar and Ronald if you want to find a perfect house without stress! Ronald, thank you!

My friend and I have recently bought our first apartment. We are super satisfied with Ronald. He has guided and supported us before and during the process of buying a house!

I worked with Ronald in the purchase of a new house and the sale of our apartment. Throughout the process, he responded quickly, listened carefully to our questions, and communicated the progress during viewings and negotiations. I appreciate that he is always available and helped us with clear planning, so that the process can run as smoothly as possible.

We had an excellent experience with Ronald (Felix). He was incredibly insightful and really added value to the entire process – we would never have reached such a good deal without him. His in-depth knowledge of the region gave us a serious advantage, and thanks to his extensive network he even introduced us to an efficient notary, making the paperwork almost painless (and that says it all). If you're looking for someone who is sharp, well-connected and genuinely committed to getting you the best result, you need look no further. We would 100% recommend him.

Very fast and professional service for tax returns! A real recommendation!

For our mortgage, we needed an appraisal. Since this was our first time, we wanted a local real estate agent who is familiar with the market in Amstelveen. The first conversation with Ronald was immediately very pleasant. Within a week, he helped us with the appraisal of our house for sale and he was always ready to answer questions via phone or app. The online processing of the appraisal also went smoothly - a 10/10 experience!

Felix is a committed real estate agent who is available 24/7 for his clients. He is accurate and reliable. He thinks well and gives good advice. We can wholeheartedly recommend him.

I worked with Ronald when we had already chosen a house and had little time. He responded very quickly, even after work hours and on weekends. Thanks to his quick action, we were able to secure the house.

Clear, fast and pleasant communication!

A professional real estate agent with whom I had a very pleasant experience selling my house, good knowledge of the market and very helpful and flexible. He reminds you on time of responsibilities and provides help where needed.

To sell our house, we made appointments with 2 real estate agents. A large agency, and “Felix de Makelaar van Amstelveen” who turned out to be a one-man show working from home. I found it a difficult choice because I could already imagine our house hanging in such a beautiful display window among all the others. Still, we chose the one-person company for the very simple reason that Ronald (he is Felix) had time to consult and could fully support us. The large agency was already looking at their watches when they came in to be on time for the next appointment. I thought if it went as tightly scheduled with buyers, there would be no personal touch involved, which would also be important to me as a buyer. Ronald absolutely delivered, supported us well, perfectly informed us and sold the house for a good price.

Sam en Rick hebben ons heel fijn geholpen. Door goed contact met de verhuurder en door rekening te houden met onze wensen hebben we nu een super mooi appartement.

Erg goed geholpen bij het vinden van een huurwoning in Utrecht! Snelle en duidelijke communicatie, aanrader!

Erg snel een mooi en betaalbaar huis gevonden via UrbsLiving! Vriendelijk geholpen door meerdere werknemers

We hebben een hele goede ervaring gehad met Urbs Living. Ze hebben mij en mijn broer geholpen een leuk appartement te vinden en alles verliep van begin tot eind vlekkeloos. De communicatie was makkelijk, ze waren behulpzaam en het hele proces was vrij eenvoudig. We zijn erg blij met het appartement dat we hebben gekregen. Ik zou ze zeker aanraden als je op zoek bent naar een appartement. 😁

Wij hebben met hulp van Sam een heel fijn huis weten te vinden. In de gekte van de woningmarkt is Urbs living een fijne hulp bij het zoeken naar een nieuw thuis. Zeker een aanrader!

Super snel een prachtig appartement in het centrum van Utrecht gevonden door Urbs Living! Services zijn zeker aan te raden!

Tijdens mijn zoektocht voor een leuk huisje hebben ze mij enorm geholpen! Alles is fijn verlopen, communicatie was duidelijk en ze waren erg betrokken. Ze denken met je mee en zijn altijd te bereiken. Ik zou Urbs Living zeker aanraden aan vrienden en familie. Ik ben vaker verhuist en opzoek geweest naar een nieuwe woning en ik heb nu dan eindelijk mijn droom woning gevonden door hun! Heel erg bedankt!!

Beste Urbs Living, Sam en ik willen jullie ontzettend bedanken voor alles wat jullie voor ons hebben gedaan. Alles is zo prettig en soepel verlopen, en daar zijn we enorm dankbaar voor. Vanaf het begin werd alles duidelijk en overzichtelijk aan ons uitgelegd, waardoor we precies wisten wat er van ons verwacht werd. Wanneer we vragen hadden, konden we altijd bij jullie terecht en namen jullie de tijd om ons rustig en goed te helpen. Die persoonlijke aandacht en fijne communicatie hebben wij als heel waardevol ervaren. Wat we daarnaast extra bijzonder vonden, is dat er echt gekeken werd naar onze situatie en wie wij zijn. Daardoor voelde het hele proces niet alleen professioneel, maar ook persoonlijk en betrokken. Dankzij jullie hebben wij nu een geweldig huis, en daar zijn we jullie ontzettend dankbaar voor. Nogmaals bedankt voor alles! Met vriendelijke groet, Sam en Eva

Na ruim drie maanden zoeken en ploeteren in een ongelooflijk competitieve markt, was de samenwerking met Sam en Rick een groot succes. Dankzij hun expertise en netwerk hebben ze met succes een prachtig appartement in De Pijp voor ons gevonden tegen een goede prijs. Gedurende het hele proces waren Sam en Rick transparant, behulpzaam en prettig in de omgang. Alles verliep erg snel en ik vond ze heel makkelijk te bereiken. We kunnen hen van harte aanbevelen aan iedereen die op zoek is naar een woning, zeker in zo'n competitieve buurt.

Met de hulp van Urbs Living vond ik binnen twee weken een huis. Ze hielden rekening met al mijn wensen en regelden alles voor me. Uitstekende service met snelle en prettige communicatie! Nogmaals bedankt, jongens!

Ik had moeite met het vinden van een leuke accommodatie in Amsterdam, maar ze waren snel en erg behulpzaam gedurende het hele proces. Ze waren altijd makkelijk te bereiken met vragen en alles was vanaf het begin duidelijk en transparant. Als je op zoek bent naar een accommodatie, zijn zij een geweldige optie.

Vriendelijke en professionele service! Sam en Rick vonden in een mum van tijd een appartement voor ons! Ik zou ze iedereen aanraden :)

Uitstekende en betrouwbare service, het proces verliep soepel.

Geweldige ervaring met Rick van Urbs Living. Hij was professioneel, reageerde snel en hielp me heel snel een appartement te vinden. Het hele proces verliep soepel en zonder stress. Een echte aanrader!

Na 2 jaar zoeken samen met een vriendin heb ik eindelijk een appartement gevonden in Amsterdam. Communicatie was direct en duidelijk, contact was fijn en we werden ten allen tijden geholpen. Wij zijn heel goed en snel geholpen door Sam, binnen 2 weken hebben wij de sleutels gekregen. Wij zijn heel blij met onze woning en zijn zeer te spreken over UrbsLiving!

Binnen 2 weken een parel van een appartementje gevonden midden in de stad, precies waar we wilde. Super fijne communicatie, ik kon ze elke dag bellen en alles was super snel geregeld. Echt een mega aanrader

A big thank you to Rick for quickly finding an apartment in a fantastic location. All our wishes regarding the apartment were taken into account! The move from abroad to Amsterdam went very smoothly, thanks to the clear instructions and the video/telephone viewing of the apartment in advance. 10/10

We had a fantastic experience with Rick and Sofiane! The process can seem overwhelming, but they made sure it was clear, calm, and well guided from start to finish. They responded incredibly quickly, worked seamlessly together despite the different time zones and kept us informed at every step (even during a long weekend). We felt really well taken care of throughout the entire process. Their advice on how we could strengthen our offer was thoughtful and practical, and we were able to secure the very first property we had applied for. We are incredibly grateful for their support.

Rick and his team helped me find a rental apartment for my daughter and her roommate, both students. The rental market is extremely tight and weeks of online searching yielded nothing. Landlords seem to not value students that much either, and a foreign guarantor (me) also doesn't help much. So I was quite desperate. Rick listened to all our criteria and limitations and promised he would find something for us. And he did! When he found an apartment that we liked, he gave us tips on how to write the best possible application and represented us with the landlord. After that, all steps until everything was signed and we got the keys followed. And all that while I was traveling in the US! (My sister did the viewings.)

If I could give 0 stars, I would have done so. This real estate agency excels in disorganization and poor communication. After a week of not hearing anything, I was informed by email that the rental had gone through via an 'other agent'. A few days later, again by email, I received the message that I had been selected after all and that I could move into the apartment within two days. The next day, this turned out to be incorrect again: a mistake had been made and the email had been sent to the wrong person. This immediately clarified that the process had not actually gone through another agent. Clear and reliable communication should be the core of a real estate agency's service, but UrbsLiving does not seem to take this seriously. Given the surprisingly numerous positive reviews, I also strongly question their reliability, as this rental process was far from professional. A particularly disappointing experience.