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About
Rotsvast Makelaardij
Burgemeester Reigerstraat 84 Utrecht, 3581KW
Sales broker
This realtor helps with selling homes.
Buyer's agent
This real estate agent helps with buying homes.
Rental agent
This real estate agent helps with renting out homes.
Rental agent
This real estate agent helps with renting homes.
SCVM
Certificate: SCVM
Dutch
This agent speaks: Dutch
English
This agent speaks: English
Expat broker
Specialization: Expat broker
Special management
Specialization: Special management
"Custom Demolition: Rent, Sale and Management"
With 25 locations across the Netherlands, Rotsvast offers reliable and personal real estate services. Our combination of national experience and regional knowledge ensures a unique approach that meets your needs. Whether it's about buying, selling or renting: we ensure a professional and transparent way of working, with your interests at the center. Our team is passionate and always up to date with market developments. We take time to understand your needs and adapt our service accordingly. Whether you are dealing with a small or large real estate object, we are ready for you with the right expertise. At Rotsvast, openness and honesty are of great importance. We work together with you to get the best out of your real estate, both in the short and long term. Come by at our office or contact one of our experts for a free consultation to discuss how we can help you.
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8.2 out 61
reviews
Housing supply
Rotsvast Makelaardij
Results are based on the last 12 months and show both available and purchased homes.
Rotsvast Makelaardij has been rated with a 8.2 out of a total of 61 reviews
Review platforms
Bronscores
Total score
8.2
61 total reviews
Google
8.2
61 reviews on Google
Carlos Ponce
10
burcu yuksel
10
Joey heeft zich enorm ingespannen om ons gedurende het hele proces te ondersteunen. Hij reageerde snel, was oplossingsgericht en altijd behulpzaam. De communicatie en opvolging waren uitstekend en we voelden ons bij elke stap goed geïnformeerd en gesteund. Ik zou Rotsvast Utrecht zeker aanbevelen.
Máté Márk Csörnyei
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2
Terrible service and communication for a very high price. Try to avoid them if you can.
Erna Kanen
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10
Super fast and good help with finding a nice tenant
Hasan Kaan Özen
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10
As an international student moving to Utrecht, I searched for a housing for two months. Rotsvast Utrecht stood out as one of the real estate agents with the largest supply and fastest responses. We were able to sign the contract already within two weeks after our application. Their communication and service were very professional. I recommend everyone to regularly check their offer!
Sascha wammes
10
Atakan Şafak
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10
They have always been very helpful and we are extremely grateful for their support during this new chapter in our lives. I would like to thank Wiktoria, Joost, Ron and the entire team of Rotsvast Utrecht in particular. Everything was perfect from start to finish. A real recommendation! 😊 …
Jolanda Eelderink
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10
Rented out my house through Rotsvast Utrecht for many years with great satisfaction. Everything is arranged very professionally and communication is good. Thank you for the cooperation.
Lianne Hamstra
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10
I am very satisfied with the service of Rotsvast Utrecht. They take everything out of your hands as an inexperienced landlord. I had contact with Joey. He is always available, responds quickly and resolves things quickly and adequately. Even half a year later with the final settlement, I still receive all their support. The fee they charge for the service is more than reasonable.
Axel Fillekes
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10
Had a pleasant experience with Rostvast. Very good guidance during the process. Thanks to Joey Biesbroek!
Chara Konst
10
Hamid Gadirov
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2
Very bad - no NS trains, no online viewing option, say you must come.
Een Google-gebruiker
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10
I can hardly find words to express my immense gratitude for the incredible kindness that Robert K. has shown me! Imagine: it is seven o'clock in the evening on a fateful Friday and I am standing before a closed door, having unfortunately forgotten my keys on the wrong side. Panic seized me when I realized what a dire situation I was in. Then came Robert K., a savior in distress and an angel in human form. His patience and kindness were like a balm to my frayed nerves. In my desperate situation, Robert offered me a helping hand. He took the time to calmly and kindly guide me through the complicated procedure to get into my apartment. His calming words and reassuring demeanor turned what could have been a nightmare into a manageable challenge. Thank you, Robert K., for being the light in my moment of darkness. Your generosity and kindness will be etched forever in my heart, a testament to the incredible impact one person can have on another's life.
Agent's response
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Hi Jay! Losing or forgetting your key happens more often than you think. Best regards, Robert
Czarina Basa
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8
Wiktoria was very helpful and patient, although we could both use a bit more proactive updates and better, more efficient communication to prevent concerns! But overall, Wiktoria was very nice.
ron netto
10
Deepak Pandey
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10
Rotsvast and his team were extremely helpful. We had just arrived in the Netherlands with our family and had no place to stay. Rotsvast's team understood our situation and genuinely helped us find a rental apartment. Thank you very much for this.
Subash Rajiv
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10
I can hardly find words to express my immense gratitude for the incredible kindness that Robert K. has shown me! Imagine: it is seven o'clock in the evening on a fateful Friday and I am standing before a closed door, having unfortunately forgotten my keys on the wrong side. Panic seized me when I realized what a dire situation I was in. Then came Robert K., a savior in distress and an angel in human form. His patience and kindness were like a balm to my frayed nerves. In my desperate situation, Robert offered me a helping hand. He took the time to calmly and kindly guide me through the complicated procedure to get into my apartment. His calming words and reassuring demeanor turned what could have been a nightmare into a manageable challenge. Thank you, Robert K., for being the light in my moment of darkness. Your generosity and kindness will be etched forever in my heart, a testament to the incredible impact one person can have on another's life.
Agent's response
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Hi Jay! Losing or forgetting your key happens more often than you think. Best regards, Robert
Sophia
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10
Very satisfied with the services and advice regarding the rental of my apartment. Even when there were some problems during the rental period, I could contact them for advice.
Agent's response
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Dear Sophia, Thank you very much for your positive review! We are pleased to hear that you are satisfied with our service and the advice regarding the rental of your apartment. We find it important that our customers can always turn to us, even if problems arise during the rental period. We will continue to strive to support you as best as possible. Should you have any more questions or need help in the future, we will of course be ready to assist you again! With kind regards, Joost - Rotsvast Utrecht
Romain N
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10
For 4 years I have been working as a staffing agency and I have never been disappointed. Always honest and very helpful. Great service, thanks Rotsvast Utrecht.
Agent's response
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Sincerely thank you for your kind review! We are very glad to hear that you have had a positive experience with us in the past years! Joost - Rotsvast Utrecht
CU Verbon
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10
We have collaborated with Rotsvast in Utrecht for temporary rentals. We were very well assisted and can strongly recommend this party (in particular Joey Biesbroeck)!
Agent's response
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Thanks for the nice review! We're glad that you are satisfied with our service and Joey Biesbroeck in particular. We appreciate the recommendation and if we can help you again in the future, we'd be happy to hear from you! Joost
Myles Drakes
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10
I had the pleasure of working with Rotsvast and I am incredibly satisfied with the experience. The exceptional service made the entire process efficient and stress-free. Tom van den Dikkenberg took the time to understand my specific needs and preferences. I also appreciated Tom's transparency and reliability, which created a sense of trust that is rare in this industry. Thank you Tom and thank you Rotsvast Utrecht!
Sophia Wardt van der
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10
Very satisfied with the services and advice regarding the rental of my apartment. Even when there were some problems during the rental period, I could contact them for advice.
Agent's response
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Dear Sophia, Thank you very much for your positive review! We are pleased to hear that you are satisfied with our service and the advice regarding the rental of your apartment. We find it important that our customers can always turn to us, even if problems arise during the rental period. We will continue to strive to support you as best as possible. Should you have any more questions or need help in the future, we will of course be ready to assist you again! With kind regards, Joost - Rotsvast Utrecht
Rozemun Khan
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2
I still have not gotten my deposit back and it has already been two months.
Sofia Nuvoloni
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2
unprofessional and rude...
Agent's response
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You are still in the process of requesting a viewing. I could deduce from your applications that your parents are guarantors for the rent because you are both working students. A landlord would not choose that. In fact, you have not been rejected, but there are simply tenants with a better profile.
Matiska Miedema
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10
We were very well advised by Rotsvast Utrecht, the service is excellent and fast, pleasant communication from all employees! We are very satisfied and definitely recommend Rotsvast!
Wim Jansen
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2
In summary: worthless communication and little initiative. We rented out our house for 7 months through RotsVast because we were going on a trip. The prices we had agreed to were supposedly exclusive of VAT according to RotsVast, while legally it is stipulated that prices must always be communicated including VAT when dealing with private individuals. For the mediation, we ultimately paid the agreed amount including VAT, for the management this was really not possible according to RotsVast and they therefore did not want to carry it out. Since we only found out about this a month before we went on our trip, we didn't really have any other option than to agree to add VAT. A week before our trip, our contact person left RotsVast. Nothing was communicated to us about this and we had to call several times before it became clear. During the trip, there was a leak, which the tenant emailed to RotsVast on December 8th. On December 20th, we heard from our tenant that RotsVast had not responded to her email, but that they had indicated by phone that they would follow up. Only at the end of January did someone come to look at the leak. On February 17th, I received an email stating that the cause had been found and resolved. Subsequently, on March 13th, I received a notification of order for the replacement of tiles in the bathroom that had been removed while fixing the leak. When we returned from our trip on March 22nd, the tiles were still not replaced. RotsVast refers to the tenants who did not want to cooperate, but they had already moved out of the property on March 15th, so there would have been a whole week to replace the tiles. Ultimately, after calling several times, everything was settled on April 7th... To receive the invoices for the above work for insurance purposes, it was necessary to email RotsVast multiple times, often without receiving a response and requiring a reminder. In addition, one invoice from the contractor was double-billed to us. Until today (May 16th), this has not yet been resolved despite repeatedly emailing asking why this is going wrong and whether it can be corrected. As mentioned, the rental period ended on March 15th. RotsVast was supposed to do the final inspection but we had heard nothing about this until March 20th. After inquiry, we were told two days later that the final inspection had gone well. Another two weeks later, we finally received the report and photos of the final inspection. Throughout the entire rental period, RotsVast did not transfer the full amount for rent, but did collect it from the tenant. After emailing about this, a credit invoice followed. Unfortunately, this was incorrect and we had to email again to receive the full amount.
PBJ
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10
Rotsvast has mediated for many years in the rental of my Utrecht property (residence abroad). They also took care of the management. This has always proceeded to my complete satisfaction. Agreements made are clear, accessibility and consultation are quick and without detours; if necessary, the very professional management thinks along well, resulting in constructive solutions/recommendations. There is clearly a wealth of experience, which prevents a lot of nonsense. I was once really let down by a competitor when things got difficult, with Rotsvast it has never even been 'difficult'. As far as I am concerned, simply the best for anyone seeking mediation/management for rental.
Yorn Stricker
2
Jelle Koopman
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2
These rental agents are crooks. A typical agent who only does it for the money and likes to squeeze tenants. Rented an apartment on Jan van Foreeststraat throughout 2022. The communication surrounding the handover of this property was terrible, and agreements were disregarded. The fact that all reviews are from recent months and all reviewers have only left one review says enough about how genuine Rotsvast Utrecht is.
Floris Bastian
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10
I spoke with Robert K. van Rotsvast Utrecht about the possibility of renting out my apartment in a different way and thereby unexpectedly gained a new insight into how I should proceed with the current situation. Thank you Robert.
Benoît Bouchez
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2
Low quality real estate agent. When we were looking for a new apartment, we contacted the Rotsvast team in Utrecht four times for four different properties. The first time they managed to send out an invitation to a limited calendar with ALL (30!) potential tenants in CC. What an amateurish approach! Poor service, no follow-up and ultimately a waste of time!
Patrick Vliegen
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10
For 4 years, we rented out a property through Rotsvast Utrecht while we lived & worked on the other side of the world and it has proven to be excellent! Clear contracts, clear and direct communication and no hassle. Handling repair requests or passing on messages from the VVE (homeowners association) to tenants always ran smoothly and in a timely manner.
Arnoud
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10
For 5.5 years, I had my house rented out through Rotsvast. Had 4 different tenants. My house has not been vacant for a single day.
René Spooren
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8
Pleasant communication and well organized!
Stephan den Bleker
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10
Good team, always accessible, think along. A lot of confidence in the management.
Agent's response
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Thanks Stephan for your nice review!
Omer Libich
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2
Poor living standards - worthless communication. Bad management. This company does not abide by rental agreements or contracts. They steal your money, WATCH OUT! I was a tenant for a year in Utrecht. The damage caused by the new roof since July 2022 is still not repaired. There's a terrible smell in the apartment, there's water leakage and it's uninhabitable. I moved out and they've already got another poor tenant living in a miserable situation without any repairs to the damage.
Kaushik Bhattacharya
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10
Thinking along, cooperating and super efficient! Everything arranged smoothly and quickly. It was a pleasure doing business with them and I can only strongly recommend them!
René Tordoir
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10
Fantastic assistance from Rotsvast Utrecht. Special thanks to them. Thanks to Robert and Joey, I found a suitable home within 2 months. My gratitude is great!
Anna Hacquebord
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10
Fine organization, customer-friendly, responds quickly and adequately addresses the customer in a difficult market. Special thanks to Robert Kraaij for his patient, expert, and friendly approach! Hopefully, the housing market will recover within a reasonable time.
mia amram
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10
Very well advised!
Pit Janssen
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10
Experienced real estate agent who is very pleasant to deal with. Understands your situation and tells the honest story.
Muniry Wazil
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10
Professional, reliable and affordable. Moreover, they have a place for everyone's choice, the best locations, truly polite staff and official personnel, and what more could you want!
Nelson Coronado
10
Marcel Schouten
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10
Correct organization. Have been doing business for over 12 years and all agreements are meticulously kept. A real recommendation for both tenants and landlords 👍 …
Demi
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2
Tips for when you rent here: - Request a preliminary inspection as required by the general terms and conditions, not with the comparison of reports after a final inspection; - Be alert during this final inspection; - Seek legal assistance. We had months of difficult communication afterwards. Without providing all invoices for repairs, our entire deposit was withheld. (Based on the repair quote. We now assume that this repair will not be carried out but our deposit has still been retained)
Esther Steenbaar
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8
In the meantime, we have been able to secure a property through another route. In the -very difficult- search for a home, we unfortunately had some bad experiences with various real estate agents, but the team at Rotsvast always responded quickly and was always helpful, a very pleasant contact. So definitely recommended!
Multiple C Works
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8
Transparent, good service and pleasant communication!
Dolf Huurman
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10
Very well advised. My property rented well!
Maarten Van der heijden
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10
Property rented without issues for a long time. Good communication.
Franz Meinhart
10
Yacov Amram
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10
Good advice and tidy people.
tjeu huijbers
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10
Very pleasantly helped by Rotsvast
Florian
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10
Fair and reliable. Professional and fast.
Anastasios Stamoulakatos
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2
This was the worst experience I've ever had with a real estate agent. The communication was outright abominable; responses took weeks to come. They replaced a half-broken fridge after two months. Despite them leaving the house clean, they withheld 145 euros of my deposit for cleaning without prior notice. Furthermore, they rented me an apartment under the pretense that renovations would soon take place, which never happened. Instead, they scheduled viewings without informing me about the abandoned renovations. I am extremely disappointed in their lack of professionalism and integrity.
Calabasas
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2
If you have a choice, do business somewhere else.
Agent's response
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Dear Calabasas, Thank you for your feedback. Unfortunately we cannot find you in our customer database. We would like to know what happened and if we can help, could you please contact us via: Info@utrecht-rotsvast.nl Thank you in advance and we look forward to hearing from you! Kind regards, Team Rotsvast Utrecht
Arend Klück
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10
Pleasant rental experience and quick to respond to matters.
Kadua Tukvaga
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6
Two years ago, we found through a real estate agent an apartment at Biltstraat 93. The landlord treated us well and was very hospitable. We left the apartment in perfect condition and went back to our home country. We were waiting for the refund of the deposit. Then he sent us an e-mail with a calculation of the energy costs based on the area of the apartment and kept more than 600 euros from our deposit. We tried to reach him by e-mail from abroad, but he never replied.
praveen moolan
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10
I stayed on the top floor of the apartment. It is a beautiful location right next to Willamina Park.
Evgenii Morozov (Evmorov)
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10
I lived in a house managed by Rotsvast for one and a half years. They were polite and professional during viewings with new tenants while I was still living there. When I moved out, however, the landlord would not return my deposit. Fortunately, Rotsvast helped me by appealing against the regulations, and in the end I got my money back. I would like to thank Robert and the entire team in Utrecht for their help.
Hasret Aktas
10
Walter Chika Osuji
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10
I rented my apartment through them. Reliable, professional and fast service. A real recommendation for expats and people who don't move to Utrecht.
Employees
Rotsvast Makelaardij
These employees will help you with buying or selling a home.
Menno Lutz
Sten Hoogterp
Broker
Frank de Vroed
Director
Rotsvast Breda
Broker
Rotsvast Delft
Broker
Rotsvast Gouda
Broker
Siegrid Coppes
Broker
Rotsvast Leiden
Broker
Alexandra Luijks
Broker
Rotsvast Utrecht
Broker
Rotsvast Den Haag
Broker
Rotsvast Eindhoven
Broker
Rotsvast Rotterdam
Agent (Director)
Practical
information
Location, website-impression and opening hours of Rotsvast Makelaardij
Opening Hours
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
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