All brokers in Aduard

The speed with which you can get an inspection is in itself fine and we have nothing to object to that. It went quickly and smoothly, which is naturally pleasant. In the meantime we have had two inspections. During the first inspection, unfortunately, the real estate agent could not answer any questions directly, which did not leave a very professional impression with us. The second inspection was in itself okay. However, what disappointed us most was the communication afterwards. On both e-mails we sent after the inspections, we did not receive any response, while they said that we would receive feedback from them within a day. We followed up ourselves because otherwise we heard nothing. The responses we eventually received were, in our opinion, also written in a very unprofessional way, which I find a bit low-threshold for a real estate company. Afterwards we read the reviews of others and as a result, our trust in this company unfortunately disappeared. Based on our experience, we would not look for a rental property through this company again in the future.

House in terrible condition and is not maintained. Mold and recurring leaks plus shading are not repaired because they do not find it worthwhile to invest in the house. When they suddenly decide to show up, they stand without communication right in your bathroom.

Extended review to follow.

Always easily accessible and problems were solved quickly. As a result, I experienced the rental period as very pleasant

I was an international student who lived in the house for about 9 months during the academic year 2022-2023. I hadn't really had the time and opportunity to write a review until now. It was a terrible experience, which started from the very first day of my move-in. When I moved in, the kitchen was a mess (I have attached a video of the kitchen at the moment I entered the house). There were empty bottles, crumbs and stains everywhere on the countertop. The trash bins in the backyard were full to the brim. There was waste stacked up next to the trash bins. It took one of my housemates and me 4 hours to clean up the kitchen. We couldn't follow the pickup schedule because there was still waste from previous occupants lying around. There were two abandoned containers in the backyard that were no longer accepted by the municipality. Omrin told me that those containers had not been accepted for a year already. Those containers were still full of waste when I moved in and made a pickup appointment with Omrin. During my stay, I had to contact the agent, Robert, several times but I usually got slow responses from him, sometimes he didn't respond to my emails at all. Slow, like a week or two. I remember that my housemates and I sometimes asked him the same thing, and he responded to my housemates but not to me. I didn't get a response from him, despite having sent him multiple emails at different times. Once, after I had moved in, I asked him to keep a letter for me because it was important to me and I wasn't in the Netherlands at that time. I asked if he could give me a contact person of someone who lived in that house so that I could talk directly to that person about picking up my letter. He said he could keep the letter for me, but after some time he said I could just knock and ask for it. I knocked a few times until someone was home. However, everything was handled and there was no trace of my letter. Honestly speaking, this is not the biggest problem. It's at least an example of how irresponsible a real estate agent can be. The worst thing about this situation is that our deposit was withheld without valid reason. As mentioned above, the house was full of waste on the day we moved in. We couldn't empty the containers on the day we moved out, and it's also not our responsibility to do so if they are left behind. Apparently Robert thought otherwise. I paid €385 deposit, and he gave me back €274.12. I asked for the bill to check if we had consumed more gas, sewage and electricity than we paid, but he didn't send me the exact bill. I sent him multiple emails requesting a bill, but he kept refusing to provide the documents. I asked him why the deposit was withheld, and he said that he had to pay for the cost of cleaning up the waste. Well, excuse me? Why was the house such a mess when we moved in then? It's almost a year ago, but I'm still angry about it. I have attached screenshots of our WhatsApp conversation. When I sent him the video I had made when I arrived there, and also the video that is attached to this message, he claimed it wasn't true. Then he sent me a screenshot of a video he had made in June of the house, when he showed me the video during a viewing. He claimed that the photo showed how the house looked on the day we moved in. That makes no sense at all. That guy didn't even try to hide the recording date. I moved in on 31-8-2022 and he showed me a screenshot of a video he had made in June 2022, claiming it was exactly the condition of the house when we moved in. This is the WORST rental experience of my life. I have sought legal advice and they said that the contract was very complicated. Some articles were removed, but remained ominous. The advisor also said that he knew we wouldn't be able to afford the legal costs for a lawsuit, because that would cost more than the amount we lost.

Much is promised on the front end, however things are handled poorly afterwards. Poorly accessible by phone!

Very satisfied with the collaboration! Robert is very accessible and pleasant to deal with. He thinks along well and ensures smooth, enjoyable communication.

Extremely satisfied with Robert's communication and working methods!

Transparent, good communication. Definitely recommended!

Not surprised that the owner has started a new company again. After moving to Groningen, Bruno real estate is now Nova real estate. At the time of the previous bankruptcy, even black (move to --> Bruno) even black key money was requested and threats were made with the 'Groningse' blacklist.

What a worthless company. Poor or no communication, having to go through endless trouble to get your deposit back. Their only motto is to make as much money as possible over the heads of tenants. Really scandalous, renting a 50 square meter cottage for 1300 euros.

I strongly advise everyone to think twice before renting through Gruno Real Estate. My entire experience with this office has been extremely disappointing and unprofessional. …

Avoid this landlord at all costs. Pest problems and poor maintenance are completely ignored.

De verhuurder is een absolute nachtmerrie om mee om te gaan. De warmte-isolatie is zo goed als afwezig en er is constant sprake van ongedierte. Onderhoudsverzoeken worden volledig genegeerd. Bovendien zijn basisinstallaties slordig uitgevoerd - zo is bijvoorbeeld het slot van de voordeur slecht gemonteerd (zoals te zien op de foto's).

My son rented an apartment through this office for 4 months. They were completely indifferent to the various problems we experienced with the apartment. And now that they have to return the € 1300 deposit, they are not responding, and if they do, they make up excuses about so-called failed bank transfers. They are scammers.

Terrible experience. The apartment was nice, but they kept calling to arrange some sort of access control. They said they could come in even if we weren't home, because they had a copy of the keys. The customer service is terrible. Every time we called with a problem (we had no hot water in one of the two bathrooms) they said they couldn't do anything about it, because it was a handyman's problem. They asked for a huge deposit and after two months we hadn't gotten a penny back. After three weeks of constant calling, texting and e-mailing they said it wasn't their problem. Completely unprofessional, all in all a terrible experience.

Nice collaboration

What a worthless company. Poor or no communication, having to go through endless trouble to get your deposit back. Their only motto is to make as much money as possible over the heads of tenants. Really scandalous, renting a 50 square meter cottage for 1300 euros.

I strongly advise everyone to think twice before renting through Gruno Real Estate. My entire experience with this office has been extremely disappointing and unprofessional. …

Avoid this landlord at all costs. Pest problems and poor maintenance are completely ignored.

The landlord is an absolute nightmare to deal with. The thermal insulation is all but absent and there's a constant presence of pests. Maintenance requests are completely ignored. Moreover, basic installations are sloppy …

My son rented an apartment through this office for 4 months. They were completely indifferent to the various problems we experienced with the apartment. And now that they have to return the € 1300 deposit, they are not responding, and if they do, they make up excuses about so-called failed bank transfers. They are scammers.

Zeer efficiënt! De makelaars van Maxx hebben binnen twee weken een mooi appartement voor me gevonden dat perfect aan mijn wensen voldeed.

Zelfs met de huidige krappe huizenmarkt heeft Maxx Groningen een gepaste woning voor mij kunnen vinden. Erg vriendelijk personeel dat supersnel reageert als er vragen zijn. Aanrader.

Als kopende partij betrokken geweest met Maxx Makelaars als verkopende makelaar. Erg onprofessionele manier van verkopen en aanbieden van een woning. Weinig kennis omtrent de woning die verkocht wordt, en informatie wat onjuist is wat pas later boven water komt, met weinig initiatief vanuit verkopend makelaar. Als verkopende makelaar voor uw woning raad ik daarom Maxx Makelaars niet aan.

Oplossingsgericht en altijd heldere communicatie. Zeer tevreden met Team Maxx!

Ze zijn erg proactief, een beetje te vind ik zelfs. Ik krijg na 4 dagen tijd al 5 of 6 mails binnen van verschillende woningen. 4 of 5 daarvan boven mijn budget dat ik in eerste instantie heb aangegeven op mijn maxx.huren account. Had ik eindelijk tijd om me wat meer te verdiepen in wat ik moest aanleveren voor documenten (kreeg ik ook al herinnering mails), omdat ik op 1 woning aanbod was ingegaan. Ach ja, kortom gezegt, dit is helemaal niets voor mij. Het levert me meer stress op om al die mails binnen te zien krijgen en te moeten reageren etc. dan als ik zelf op kamernet zoek oh en ik krijg enorme stress van de voorwaarden toen ik ze gelezen had. Dan maar beter direct stoppen.

The search function they offer is just someone who searches on Google for 'rent in Groningen' and sends you the first link. I know, because I did it myself and got the same offers that they sent me. I think services like this should be illegal.

If I could leave 0 stars, I would do that

clear help and easy to sign up

We rented an apartment through Maxx Groningen for 13 months and the entire experience was excellent. The team was always professional, helpful, and friendly. Everything went smoothly from the beginning to the end of our stay and the refund of the deposit was quick and problem-free. We greatly appreciated their reliability and support — it made our time in Groningen much easier. A real recommendation!

We had a bad experience in the past with Max Aanhuurmakelaars. They represented a landlord and also asked us to pay for finding a house. This type of costs are illegal. Be careful with Maxx.

Maxx is fantastic, with friendly staff who really listen to your wishes.

After months of stress and fruitless searching, I contacted Maxx and they found a room for me within a week. Professional, reliable, and efficient.

Uitzonderlijke service. Snel en efficiënt met veel permanente opties.

Zeer snelle en vriendelijke service. Ik heb in een noodsituatie zowel hun website als hun zoekfunctie gebruikt om een ​​woning te vinden en ze hebben op beide vlakken uitstekend werk geleverd. Ze waren bovendien erg attent en behulpzaam gedurende het hele proces en vonden binnen korte tijd een geschikte accommodatie. Een echte aanrader.

Professional help in quickly finding accommodation

Het zoeken naar een woning via Maxx Groningen verliep heel soepel. Als iemand die nog niet zo lang huurt, heeft de communicatie met het personeel me veel meer inzicht en vertrouwen gegeven in het vinden van de woning die ik zoek. De …

Hartelijk dank voor uw vriendelijke hulp bij het vinden van mooie appartementen voor mijn dochters. De communicatie met MAXX verliep altijd professioneel en punctueel, zonder vertragingen.