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Sacha van Koops Makelaardij is heel servicegericht, zeer deskundig en begeleidt het proces heel adequaat! Eerder hebben we met andere medewerkers van Koops Makelaardij ook uitermate goede ervaringen gehad.

Zeer professionele en complete dienstverlening Ik ben ontzettend tevreden over de begeleiding van Koops Makelaardij bij de verkoop van mijn appartement in Amsterdam. Het verkopen van een woning terwijl je zelf niet in Nederland woont, brengt extra uitdagingen met zich mee, maar Koops Makelaardij heeft dit proces volledig uit handen genomen. Naast deskundig advies en een strakke verkoopstrategie hebben zij ook veel extra werkzaamheden verzorgd. Zo regelden zij het leeghalen en …

Goed contact met de makelaar vooraf en tijdens de verkoop, gaf goed aan wat wij konden verwachten van het verkoopproces en kwam met nuttige tips om de verkoop beter te laten verlopen.

Great to work with the team. Very responsive and gave time for us. They were helpful at every step of the way. Special thanks to Sacha :)

Sacha was very clear in the communication, answered questions quickly and the expertise has helped me to successfully sell my home from another country in a short time. The guidance of the sale was excellent. It's pleasant when someone takes one step further in service and makes sure everything runs smoothly, that's what Koops does.

Have been fully satisfied with the services of Koops Makelaardij since 2018 for the rental of a number of apartments. After having completed two previous successful sales projects with Koops, we once again did this for our third apartment. A professional approach and accurate handling have led to a particularly successful project!!!

Very poor communication, we did not receive any updates despite the promises. Given the current market situation, where every day counts, the lack of transparency from the agency causes unnecessary uncertainty.

I would like to explain why I left a 1-star review, as the real estate agency claimed this was 'unfair.' My review has nothing to do with the final decision of the landlord; I fully understand that landlords make the ultimate choice. The problem was the lack of communication and professionalism from the real estate agency during the process. Here is the timeline of my experience: • Wednesday: I submitted a rental application and was told I would hear back by Thursday or Friday at the latest. • Friday: I called for an update. No one responded to me. • Monday: I sent an email. I never received a response. • Tuesday: I called again and was told that the responsible real estate agent had it 'pretty busy' and asked me to contact them later. • Wednesday (a whole week had passed): I called again and finally got through to the real estate agent. They promised to call the landlord that day and give me an update in the evening. I never received a follow-up email or phone call. At every step, I had to chase for updates, and even then, promises of follow-ups were not kept. This level of customer service made my experience particularly frustrating.

If someone who previously gave Koops Makelaardij Amstelveen a glowing review felt compelled to share the rest of their story, I feel morally obligated to do so as well. Although our initial experience was good, the real test of their service came when we moved out, and they failed miserably. When we handed over the apartment after two years, we were shocked by the unprofessional attitude of the realtor. Despite leaving the place cleaner than when we moved in, the landlord made an unreasonable claim about cleanliness. The agent, who had all necessary photos and documents from the first handover, did not defend our position at all. As a result, the landlord unjustly withheld €225 from our deposit without providing us with details or receipts for the cleaning services he claimed were needed. Additionally, there was a delay in refunding our deposit. When I emailed the agent for an update, they simply responded that I should contact the landlord myself, thereby completely shirking their responsibility. The contrast between our excellent first experience and their conduct during the move-out process is extraordinarily unprofessional and disappointing. They did not defend us, their client, nor did they fulfill their duty to ensure a fair and timely refund of our deposit. I advise anyone considering working with this agency to be aware that their service may not be consistent throughout the entire rental period. Their lack of support during the final phase of the contract made us feel deceived and abandoned.

I greatly appreciate your time, effort, and support during this process. Your professionalism and dedication mean a lot to me. Roos, thank you very much.

⭐☆☆☆☆ I had a very disappointing experience with Koops Makelaardij Amstelveen. I rented a house through them and encountered several serious issues throughout the entire process: Check-in: They stated that the house would be 'deep-cleaned and professionally cleaned' upon delivery, and tenants were expected to return it in the same condition. During check-in, however, we documented with numerous photos that the property was not properly cleaned. Poor communication: Throughout the rental period, communication was slow, unclear, and often inconsistent. It took multiple days and follow-up actions (emails and phone calls) to receive incomplete or disjointed responses. Check-out: This was the most frustrating part. We invested in a thorough, professional cleaning and even walked on bare feet during the inspection to avoid dirtying the property. The agent then entered the house with muddy outdoor shoes, leaving sand and footprints everywhere, showing total disregard for us as tenants and the landlord. Deposit handling: Koops is responsible for holding a deposit equivalent to two months' rent. Contractually, this deposit should be transferred to the landlord and returned to the tenant within one month after check-out if no issues arise. In my case, communication post-check-out was again poor: no updates, the agent went on vacation, and weeks passed without any clarity. When I eventually requested a refund of my deposit, Koops initially claimed that the landlord had it, which was not true. The landlord himself confirmed that he never received it. I repeatedly called and insisted on the return of my €5000 deposit despite there being no outstanding issues. The only item mentioned was a curtain (approximately €60), which I immediately replaced and sent receipts to both the landlord and Koops. Nevertheless, 'Koops still did not know where my deposit was.' It is important to note that I never had any problems with the landlord; he was always helpful and cooperative. The problem lies entirely with Koops Makelaardij, which proved unprofessional, disorganized, and lacking in empathy, unable to deliver even the basic level of service expected from property management. All claims in this review are supported by evidence (photos, emails, etc.), but I will not include them here out of respect for the landlord's privacy. I strongly advise anyone considering doing business with Koops to be extremely cautious to avoid similar issues. Lastly, regardless of any 'response' that Koops may post here, keep in mind that there would be absolutely no reason for me to write such a detailed review if the service was not truly as bad as described. ⚠️ I strongly advise against managing any property they oversee.

Sascha helped us tremendously with the rental and sale of the property. She is calm, understanding, and provides clear advice. Additionally, she is very reachable and immediately tackles your question. We definitely recommend her

Tim van Breukelen is a very knowledgeable and pleasant real estate agent who assisted us well in the purchasing process. He brought calm during the bidding process and gave good insights into the value of the house (both before and after renovation). Buying a home is something that should feel right, but it's also an investment. Tim helped us to purchase a property at a very competitive price where we are happy to live.

Easy and quick contact. Good assessment of how the market was. Ensured that we sold the house worry-free.

Contact with the real estate agent went smoothly and amicably. They were very helpful and thought along with us. The collaboration was very good.

The sale, the preliminary phase, the viewing, the contact: everything went very pleasantly, smoothly, expertly and quickly!

Absolutely stay away from this agency. They charged me costs that the landlord should have paid, but which were not mine when they returned my deposit. I had been dealing with mold for over a year. The problem was with the apartment itself, not with me, even though they hadn't resolved it after a year. Later, they also charged me the costs for cleaning up the mold etc. According to the agreement, they should have paid back my deposit within/at least one month after key handover. The due date had passed. They withheld approximately € 900 but did not pay back. There were so many other things that made checking out even more difficult. It was a nightmare. I absolutely do not recommend this company.

The entire process went quickly and smoothly. The lines to all employees are short. There is always a quick response and contact is made when questions and situations arise.

The contact was prime, clear and always in consultation with me, great team! In conversation we always determined the route and discussed the sales value together. Had several viewings and the real estate agent was always on time.

The contact went well, we were kept well informed. And could always call if something was up. Friendly and helpful people. 1 thing, I would like to come a bit more on time for viewings appointments.

Our experience with real estate agency Rietbroek was very pleasant. Our wishes were listened to well and the cooperation was good. The communication took place very professionally and expertly.

The communication went smoothly, Rietbroek Makelaardij is always reachable. We are happy with the end result.

From the first contact, a good feeling, good guidance and always reachable. Both the real estate agent and the team at the office.

The contact went smoothly and we are very satisfied with the sale through Rietbroek. We received feedback immediately after the viewings and have experienced the cooperation as pleasant!

Short lines, good communication, top service, even in the situation where I was more often abroad than in the Netherlands.

Mrs. Rietbroek and her colleagues have conducted the sale of my home in a very professional manner from the beginning. Her expertise as well as her excellent knowledge of the local market played an important role in this. The sale seemed complicated due to the municipality's right of first refusal that applied to the property. Nevertheless, the contact with the municipality and their intermediaries proceeded smoothly, resulting in a good outcome.

Our experience with this real estate agent was extremely positive from the very beginning. With a lot of expertise and a professional approach, they managed to sell our house and garage within a short time.

Melina Rietbroek knows the market very well. It is very difficult to buy an apartment here. She kept us regularly informed about what was coming on the market. She works well with other real estate agents.

Very satisfied with this real estate agent. The communication was always quick, clear and pleasant. They actively thought along and the whole process went smoothly and professionally.

Our compliments to Rietbroek Makelaardij for the excellent service and personal guidance. The contact and communication was always clear, fast and low-threshold. We were very satisfied with the presentation of our home. It was sold within 2 weeks! We wholeheartedly recommend this real estate agent to everyone.

This company – and especially realtor Milina – is the worst of the worst. A reward is even given to people who spread the news that someone is dying, just so they can sell a property. Inhumane and reprehensible. Get rid of this company!

Very fine contact with Rietbroek Real Estate, always ready for you! For me the best in the region.

We were helped in a very pleasant and accurate manner. We were kept well informed about the progress and developments, and they constantly consider your situation.

Excellent contact, outstanding guidance and support when things didn't go as planned. We are happy to recommend this real estate agency.

Customer of Ramon Mossel Makelaardij for years. Always good and professional service and successful deals.

Pleasant to be around, business-savvy gave good explanations for questions. Particularly good at communication

Expert real estate agent who has accompanied the sale of our house from start to finish. Steven knows the market in Abcoude extremely well. The sale therefore proceeded very smoothly and quickly.

I could not have wished for a better real estate agent than Camilla Kerkhof and her colleagues at Ramon Mossel Real Estate. Camilla had an excellent plan for the sale of my house, and maintained a nice balance between professionalism and involvement. She was easily reachable for big or small questions and gave me a feeling of security during the sale of my first house.

Our experience with Ramón Mossel Makelaardij was excellent. Camilla thought actively along with us, was always easy to reach and made sure everything went smoothly. Thanks to her involvement and professionalism we felt well guided throughout the entire process. All in all a very positive experience – we would definitely recommend this real estate agent!

Very professional, which pays off well, top Gernant! In a short time a good candidate was found, documents well prepared. We had no need to look elsewhere during the entire process.

Real estate agency Ramon Mossel, Dianne van Vlerken, sold our apartment, expertly with sufficient market knowledge, creatively and purposefully. From the first contact moment no doubt about possible other real estate agents. The sale was very well accompanied, with good feeling of speed versus opportunities and a good result.

Excellent service, know the market better than anyone else and have very friendly staff. Maybe the most professional office in Amsterdam!

Via neighbors who had sold a similar house through this office and were exceptionally full of praise, we also chose this office. Everything really went perfectly, especially the realtor Camilla Kerkhof deserves praise. But also all the office staff were always very friendly, accurate and professional. Camilla is empathetic, patient, listens well to the wishes, is perfectly up-to-date with the market and has guided us exceptionally well through the entire process.

Excellent service. Problem-free and easy to communicate with. We sold our apartment through them and they are brilliant. Professional, communicative and with all extra services. The advice was perfect. I would definitely recommend Ramon Mossel Makelaardij.

We are extremely satisfied with Tamara's guidance. From the first contact, she was involved, clear and always accessible for questions. She took the time to explain everything calmly and gave expert advice, which meant we felt completely taken care of throughout the entire process. Thanks to her professionalism and personal approach, we went through the process with great confidence. Absolutely recommended!

Best real estate agent in Amsterdam! Very professional and excellent guidance when selling your house. Thanks for the good service

Everything went very smoothly and quickly. Broker and secretary always available. Kept well informed during the sales process.

Always reachable; correct advice and analyses. We never felt directionless for a moment. Communication completely outsourced to the selling party. Top service from Camilla!

Great contact. A pleasant collaboration and very professional! Much knowledge about the market. The employees of the office are also very helpful.

Extremely professional realtor, comes well prepared to the table: high knowledge of used materials, construction methods, condition of maintenance and delves into the environment. Good tips and tricks for sales. Arrives on time for every viewing and provides good feedback after each viewing. Good guidance during the sale. In short, highly recommended.

Good market value assessment, correct sales strategy. Everything was handled smoothly and efficiently: photography, energy label, building inspection, appointments with the notary etc. Well accessible, expert advice, easy and pleasant in coordination. Really a top real estate agent.

I was very well helped by Debby! From the first phone call, extremely friendly and well assisted. She helped me with the search and purchase of a home. She is very reachable and always reacted quickly to my questions. Extremely friendly and professional! I am very satisfied with the service of wind real estate agents!

They have helped us perfectly! Very happy with the guidance during both the purchase and the sale! I would definitely recommend Wind.

We have known Wind Makelaardij for years. They have helped multiple times with the purchase and sale of real estate. They always provide a personal service and reliable advice.

Very nice real estate agent, pleasant to work with, thinks along, flexibility etc both when buying and selling.

For the third time a very pleasant experience with our real estate agent Wind. Office easily accessible, quick response to questions. Friendly approach and everything is thought through. As an example: we did not want visitors on all days of the week, which was handled perfectly.

We are very satisfied with the real estate agents from Wind Agents. They are highly reachable, reliable and incredibly friendly. I would definitely recommend them!

Small-scale real estate agency and very involved with their clients. Both buying and selling proceed very actively thanks to pleasant communication. They are proactive and knowledgeable. Call back quickly, easily reachable. Very satisfied with the results.

Expertly, wonderfully relaxed, took the time and removed all the stress from us. Practical and decisive. In short, again next time.

Very good advice, pleasant collaboration, extensive market knowledge and realized optimal sales price. Wind Makelaars has now purchased and sold several houses for us and can really recommend this office.

Laurine van Wind Makelaars, with decades of experience, is a pleasure to work with. Small in stature but a top performer. Quick to respond, both via the app, email, and by phone. She’s “on top” of things. Asks probing questions, explains well how she arrives at advice, and is open to counterarguments. An appointment is an appointment and she regularly provides updates on the status. Confirming when she has carried out an action is very normal for her. She takes you ech...

The contact with the real estate agent was excellent and personal. A clear explanation of the sales approach was discussed in advance. The sale of the house went smoothly thanks to the real estate agent. We were also happy with this real estate agent when purchasing the new home. Thanks to the alert and direct approach, the purchase went well.

Very pleasant contact with Debby de Boer during the sale of the house; choosing a local realtor with expertise in apartment buildings proved to be a good decision.

Very positive experience, with good cooperation and pleasant communication which resulted in a quick sale

We are incredibly happy with our real estate agent! From the first contact, she was professional, involved and expert. She guided us excellently and was always ready to answer questions. Thanks to her commitment and expertise, everything went smoothly and successfully. We wholeheartedly recommend her to everyone looking for a reliable real estate agent! Thanks Debby!

Very nice and friendly contact. Very approachable and knowledgeable, as a buyer's and seller's agent. We have worked with this broker before and would ask them again without hesitation. Absolutely recommended.

Warm and personal contact, for us as well as for potential buyers. Easily accessible, expert advice and market insight.

Good professional friendly with respect helped quickly quality new owner found you are really satisfied

Very fine real estate agent short lines direct action or call neatly is 1 time occurred that it was not the same day but that I got my question answered the next day can not say anything else than top are they. Whole fine personal real estate agent.

Fine guidance, good and easily accessible. Received good advice regarding the sale of our house and kept us well informed about developments in viewings. In short, a real estate agent we would recommend!

First contact not only with Sander but also with the other staff. Especially the knowledge of the housing market, the entire process of selling my house was experienced as positive. I can certainly recommend Hofzicht Makelaars. Not a businesslike approach but more of a human approach and that you don't encounter very often. The customer's interests come first.

A fine real estate agent to work with who quickly and accurately keeps their appointments. Has helped well to put the house on the market and through a good back office, various administrative details are also quickly sorted out.

Very nice contact with Sander and Wessel and the office staff! They are quickly reachable for questions and think along with you in everything.

The contact went smoothly, always had time to answer questions and was friendly and professional.

We have chosen Hofzicht real estate agents on the 'click' with the company and the person. The contact with the office and with the real estate agent was very nice. In addition, Hofzicht was also the cheapest. We have experienced it as a warm and professional real estate office.

First contact, I had almost immediate trust. Realistic expectations were expressed, knowledge of the environment was clearly present. Also during the process there was always pleasant, meaningful and timely contact.

Very correct and professional real estate agent. Solid market knowledge, pleasant to deal with and extremely smooth process. Keeps appointments. Absolutely recommended.

Clear communication, a professional real estate agent and pleasant to deal with. Also a big compliment for the in-house service: proactive, accurate and exceptionally friendly!

I am satisfied, have built a sort of bond, they could sell it well in my favor.

Very pleasant contact. Sander and Wessel from Hofzicht Makelaars helped me well with the sale of my home! The ladies from the back office also assisted with that.

The contact was quick and professional. If we had a question, there was a fast response and collaborative thinking.

The real estate agent was professional, involved and very effective. Thanks to his help, the house was sold quickly and for a good price. I wholeheartedly recommend collaborating with him!

The sale of my apartment was handled through Hofzicht Real Estate, because I was very satisfied with the purchase of my apartment, which also went through Hofzicht Real Estate. Again, I had very pleasant contact and good guidance/explanation regarding all steps to be taken. In short: again a pleasant collaboration and I would definitely recommend Hofzicht Real Estate. Kind regards, Lars van der Poel