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Ik heb een zeer teleurstellende ervaring gehad met Lightcity Eindhoven. Ik bezocht een woning in Veldhoven, waarna mijn partner en ik werden gevraagd om gevoelige documenten te overleggen, waaronder loonstroken en identiteitsbewijzen. We hebben alles te goeder trouw en volledig ingediend. Vervolgens nam ik contact op met het makelaarskantoor voor een update en werd mij verteld dat onze documenten naar de eigenaar waren gestuurd en dat we op de hoogte zouden worden gesteld van de beslissing. We hebben echter nooit een reactie ontvangen en later ontdekten we dat de woning al was verhuurd zonder enige mededeling van hun kant. Ik vind dit volledige gebrek aan communicatie zeer onprofessioneel, zeker gezien de gevoelige persoonsgegevens die werden opgevraagd. Bovendien werd mij, toen ik verzocht om verwijdering van onze persoonsgegevens, meegedeeld dat deze in hun systeem zouden blijven staan. Dit roept ernstige vragen op met betrekking tot de naleving van de AVG, aangezien persoonsgegevens alleen bewaard mogen worden zolang als nodig is en voor een duidelijk omschreven doel. Daarnaast geeft de algehele ervaring de indruk van een niet-transparant selectieproces. Als iemand uit Roemenië vraag ik me af of dit de uitkomst heeft beïnvloed, gezien het volledige gebrek aan feedback en duidelijkheid. Al met al een frustrerende en ondoorzichtige ervaring. Ik raad anderen aan voorzichtig te zijn wanneer ze gevraagd worden om persoonlijke documenten te verstrekken. Bedankt voor uw reactie, maar helaas gaat deze niet in op de kernproblemen van mijn ervaring met Lightcity Eindhoven. Ik begrijp volledig dat het indienen van documenten geen garantie is voor de toewijzing van een woning en dat de uiteindelijke beslissing bij de eigenaar ligt. Dat is niet het probleem. Het probleem is het volledige gebrek aan communicatie. Zelfs als het proces niet was afgerond, zou een simpele update of een beleefd berichtje op zijn plaats zijn geweest, zeker na het opvragen en ontvangen van zeer gevoelige persoonlijke documenten. Stilte is onacceptabel in een professioneel verhuurproces. Wat betreft persoonsgegevens blijft uw antwoord onduidelijk. Volgens de AVG hebben personen het recht om verwijdering van hun persoonsgegevens te verzoeken. Dat mij verteld wordt dat mijn gegevens bewaard blijven, roept terecht vragen op, ongeacht het interne beleid. Transparantie is hier essentieel en die ontbrak in dit geval. Bovendien lost het verzoek om rechtstreeks contact met u op te nemen het bredere probleem niet op. Bellen of dit verder bespreken verandert niets aan de realiteit waarmee veel sollicitanten worden geconfronteerd – waaronder het gevoel dat sommige kandidaten, ondanks dat ze aan alle eisen voldoen, consequent zonder uitleg worden overgeslagen. Als Roemeense sollicitant versterkt het gebrek aan transparantie en feedback deze bezorgdheid alleen maar, al dan niet opzettelijk. Hoewel u stelt dat het proces gebaseerd is op objectieve criteria, zorgt het ontbreken van feedback of uitleg ervoor dat sollicitanten in onzekerheid en twijfel verkeren. Een transparantere en communicatievere aanpak zou dergelijke situaties helpen voorkomen. Ik waardeer uw reactie, maar mijn ervaring blijft onveranderd: slechte communicatie, gebrek aan transparantie en onvoldoende duidelijkheid over de verwerking van persoonsgegevens.

Dit is het slechtste verhuurbedrijf ooit. Ze laten je allerlei vragen beantwoorden, vragen om je papieren en documenten, en alsof dat nog niet genoeg is, luisteren ze ook nog eens niet naar je. Ze vragen veel geld, maar bieden geen diensten aan. Dat lijkt me niet normaal. Ze zitten gewoon maar wat te doen op kantoor. Op de website staat dat de woningen te huur zijn, maar als je belt, zeggen ze dat ze al verhuurd zijn. Ik heb geprobeerd via hen te huren, maar ze helpen niet en bieden geen diensten aan.

Ik ben onlangs verhuisd na 10 jaar via dit makelaarskantoor gehuurd te hebben, en ik had me geen betere ervaring kunnen wensen. Van begin tot eind maakten ze het huren ontzettend gemakkelijk. Goede communicatie, professioneel personeel en een soepel uitcheckproces - ik beveel ze van harte aan.

Ik heb 3,5 jaar een appartement in Veldhoven gehuurd via Lightcity Housing en heb een geweldige ervaring gehad. Vanaf het moment dat ik een appartement zocht tot aan mijn verhuizing stonden ze altijd voor me klaar en boden ze snelle en behulpzame service.

Ik was al maanden op zoek naar een huis in Nederland, zonder succes, totdat ik Lightcity Housing BV vond en in contact kwam met Khalid. Ze waren erg vriendelijk, professioneel en behulpzaam gedurende het hele proces. Dankzij hun hulp woonde ik binnen twee weken in mijn nieuwe appartement in Helmond. Een echte aanrader!

Meerdere keren contact gehad in de afgelopen 2,5 jaar. Lightcity Housing is de tussenpersoon voor mijn huurwoning. Communicatie telefonisch en via de mail loopt stroef. Belangrijke informatie word niet gedeeld of vragen worden niet beantwoord. Kan natuurlijk een keer gebeuren maar het blijft helaas bij ieder contact zo gaan. Facturen worden op tijd gestuurd, voor andere of aanvullende vragen lijken ze geen ruimte te hebben.

We waren al sinds onze aankomst in Nederland op zoek naar een woning, maar zonder succes, totdat we Khalid van Lightcity Housing ontmoetten. Hij is ontzettend behulpzaam, meegaand en vriendelijk.

I was a student who had trouble finding a place to live. Khalid Mrabet helped me find a place to stay and was very helpful during my stay in one of his properties.

2 weeks ago I contacted khalid for an apartment in veldhoven. He took immediate action for me and had an apartment where I already have the key today. Super nice cooperation. Friendly man, keeps to the agreements, nice contact. If you are interested in buying or renting, I would definitely recommend khalid. If I were to move in the future, I will first check myself if he has a possibility.

They were enormously helpful. Mr. Khalid helped me enormously with the house, the transfer of furniture and other matters. The entire process went very smoothly. You can certainly trust them when it comes to renting a property.

We huurden een huis als twee studenten in Nederland, en hoewel het lastig is om een ​​woning te vinden, heeft meneer Khalid Mrabet ons geholpen. Het was een soepele en gemakkelijke ervaring; alles was binnen 24 uur geregeld. Hartelijk dank voor alles, en ook voor de verrassing.

Ik huur al 3 jaar via Lightcity Housing. De medewerkers zijn supervriendelijk en behulpzaam. Verzoeken om te renoveren werden altijd snel uitgevoerd. De accommodatie zelf was ook geweldig. Ik kan het zeker aanbevelen!

Lightcity Housing heeft al onze verwachtingen overtroffen, zowel wat betreft de probleemloze huurprocedure als het vinden en bemachtigen van een woning die perfect aansluit op onze wensen. Met name de heer Khalid was zeer behulpzaam gedurende het hele proces, waardoor we een woning hebben kunnen vinden. We zijn erg blij dat we hem en Lightcity Housing hiervoor hebben ingeschakeld.

We had a fantastic experience with Lightcity Agency and can wholeheartedly recommend their services. From start to finish, everything was handled professionally, efficiently, and with genuine care. A special thank you to Khalid, who did everything he could to ensure that everything went smoothly. His dedication, clear communication, and attention to detail really made the difference. You don't often meet someone so committed to providing excellent service. Thanks again to the entire Lightcity team, and especially to Khalid, for making this positive experience possible!

After viewing, quickly sign the contract. They are also easily accessible in case of problems and I was helped quickly

We were delighted by our quick sale. Verhagen Makelars were very knowledgable and supportive and achieved a very good result.

Frans en zijn team zijn deskundig. Kennen de markt, hebben een uitstekend netwerk met zowel lokale contacten als contacten die tot veel expat-potentiële -kopers toegang geven. Service en klantvriendelijkheid gaan gepaard met een duidelijk advies waarbij je als verkoper aan het stuur blijft en wel goede richting gegeven wordt. De tweede keer dat ik een verkoop via Verhagen gedaan heb, en tussendoor een keer via het team gekocht heb.

We bevelen het team van Verhagen Makelaars van harte aan! Ze hebben ons begeleid bij zowel de aankoop van een nieuwe woning als de verkoop van onze oude woning. Ze zijn laagdrempelig en goed bereikbaar, schakelen snel en denken actief mee.

Frans en Tym (en het team achter hen) zijn plezierig in de omgang, reageren alert en komen hun afspraken stipt na.

Erg tevreden, persoonlijk contact, goed bereikbaar, persoonlijk, meedenkend, ik kan Verhagen Makelaars van harte aanbevelen.

Frans Verhagen heeft gedegen kennis van de lokale markt, aandacht voor details en oog voor de persoonlijke situatie van de verkoper. Het geeft je een goed gevoel dat je huis in goede handen is.

Professionele makelaar met vele jaren ervaring en grondige kennis van de markt. Zakelijk met aandacht voor de relatie.

Very fine cooperation and very pleasant and professional people. Expert advice! I wholeheartedly recommend this office.

Only positive: Frans knows the market well, he gives clear and well-founded advice regarding selling price, presentation of the property, sales strategy etc. Compliments to the entire team for the good guidance/availability and clear communication!

Pleasant, personal contact with everyone at the office. Explanation of the selling price, why this amount and also an explanation of how the house looked most favorably for the sale. Also nice photos / folder that certainly gave a clear image of the property for sale. Pleasant contact, so to speak!

I already knew Verhagen Makelaars when I bought my house in Waalre. Frans is spontaneous, a friendly and empathetic man with a lot of experience. It felt immediately familiar at the time, which made it for me obvious to approach him again when selling my home. The click was immediate: reliable, no smooth talk, but honest and sincere. A small company with passion for the profession and genuine attention to the person.

Frans Verhagen is really a nice real estate agent, really a people-person which we experienced as very pleasant. He sold my house and also that of my parents.

We asked our real estate agents to sell our parents' house (in total 2x sale and 1 purchase). Every time a very pleasant cooperation and excellent service. They have helped us extremely well in a very pleasant way. We are 100% satisfied and we wholeheartedly recommend this office.

Very calm and friendly. You can go to them for questions and help. Also nice staff for questions.

The contact was great, and no question was too much. They have helped me with everything I had to ask in a great way.

Okay, good that they are flexible regarding making photos if something changes and that they have everything themselves in the house.

Very personal and correct. Comes after appointments and has expert advice regarding other matters related to sales such as for example the energy label report etc. Definitely worth a recommendation!

Very nice real estate agent, very quick in response time and has a lot of professional knowledge. Already twice been able to buy a house with her and sold one. Knows the market better than anyone else. We will definitely come back!

We are glad that we chose real estate agent Verhagen. Good communication, nice office, everything was quickly arranged.

Nice realtor. The contact was pleasant and they are all very helpful with buying and selling. Very happy with the choice to use Verhagen for the sale.

Very well assisted by real estate agent Steven. Beautiful house in Eindhoven that could be purchased which was for sale at Hendrix & Huybregts. Honest story, very helpful, flexible and good communication. For us it was the first house that we bought so we were not yet at home in the procedures. For both the selling and buying party it was well arranged. Compliments! Again thank you for the good service Steven! Greetings, Zilla & Casper

Very satisfied with the entire process of selling my home. Compliments specifically for Steven who is really a very nice person to work with.

The best real estate agent you can wish for, both in buying and selling! Very nice low-threshold contact, transparent, honest & considerate. Reacts quickly and carefully, and is very knowledgeable. Extremely satisfied!

Very nice real estate agent, very informative and quick to contact. We are first-time buyers and have been looking for a place of our own for a long time. Here we quickly realized that it is much nicer with a purchase real estate agent. All our questions during the entire process were quickly answered. A lot was arranged for us and it saved us a lot of trouble. We were very well assisted in finding a nice home that fits us with a good price.

Steven has super guided and helped us from start to finish, nothing is too much trouble and he is very passionate about his job. Always short lines and quick anticipation. No nonsense and easy to get along with. Appointment = appointment.

We were helped by Steven, and what a difference that has made! My partner and I could hardly agree on exactly what we wanted: the location, the budget, and how high we should bid in the current housing market. After a search of six months, countless viewings and a lot of lost time, we came across Steven. From the very first moment, we were excellently guided. All our questions were patiently and thoroughly answered. Steven actively looked for us…

Great contact. Sold the house together with much pleasure. Very good communication and always available for all questions.

The guidance and accessibility of the real estate agent were good. Nowadays, 'move.' is used as a tool. This has many advantages for the real estate agent, the seller, and any potential buyers. However, this digital system also has disadvantages. As a seller, you need to invest more time and energy in the sale and physical contact with the real estate agent decreases as well. As a seller, of course, you are in control of that yourself. But still.

Pleasant and quick contact/response, adheres to agreed appointments, makes choices based on own knowledge/statistics and knows how to guide sellers well. The buyers were also very satisfied with the real estate agent, able to give substantive answers to all questions during viewings.

Perfectly helped by everyone at Hendrix & Huybregts Real Estate Agents. Day 1 to the sale of the house. We thank everyone at Hendrix & Huybregts Real Estate Agents

Our realtor Steven really went the extra mile for us to be able to sell our apartment well. Especially his commitment and enthusiasm ensured that we are very satisfied. The communication was also good.

Incredibly good service, expertise and guidance both when buying and selling my house. Definitely recommended

Brokering turns out to be (indeed) a profession. H&H works accurately and transparently, is very customer-focused and headstrong when deemed necessary. A good business contact with a personal approach. A beautiful combination.

Steven has been superb from the start of the conversation. He is very well versed in the business market and look for details. he provided all the necessary information at every step like while viewing the house (using his expertise showed what & where to look for in houses), helped in the bidding & negotiation. I came to know about him via a friend and am referring him to all who ask me about house purchase. More than worth spending the money. TIP: He is at times quite…

A real estate agent who thinks about the client’s interests rather than commission is cut from the right cloth. A real estate agent who secures 'the prize' is a professional. Because it is a profession, I have certainly come to realize that. This agent is communicative, transparent, honest and knows what he is doing.

Excellent contact with the real estate agent. Very well-organized approach. Every potential buyer (!) received a personal visit of the apartment. It was sold very quickly. In short, very satisfied!

Thank you Steven and also Yorick for the good care and personal contact. Unfortunately, I'm not so quick to hand out standard 10s. The carefulness dropped a point in the contract, and a very crucial photo (in my opinion) was missing from the final set that could no longer be supplemented. It was really nice that we were able to brainstorm about the turnaround time. Got good insights into the market. So in that respect, the sale of our house has been a bit less stressful i…

Great realtor with business acumen who constructively thinks along in all reasonableness. Definitely recommended

Het contact met de makelaar (en zijn team) was uitstekend. Vriendelijk, behulpzaam en deskundig, dat zijn de voornaamste kenmerken voor mijn contact met Ligtvoet Makelaardij.

Het eerste contact gaf al direct een klik. Daarna is het eigenijk allemaal héél snel verlopen, contact was nauwelijks nodig. Het huis was razendsnel verkocht. Ook op kantoor is de ontvangst door de dames heel hartelijk.

Lang wachten op communicatie met makelaar, achter bepaalde dingen aanzitten. Het koste allemaal erg veel moeite.

Erg prettig samengewerkt met Ligtvoet! Prettig bereikbaar, gedeelde groepsapp om snel info uit te wisselen, mooie foto's gemaakt en een goede doorlooptijd. Ook lokale kennis die gedeeld werd, vond ik erg handig. Kortom; zeker een aanrader!

Contact with the real estate agent was awkward on multiple occasions. Communication and guidance of offers left something to be desired regarding me

We have (for the second time) engaged Ligtvoet Real Estate for the sale of our home. Jelle took the time to understand our wishes and gave honest and expert advice on the best sales strategy. The services have proven successful again and to our full satisfaction!! The contact was very pleasant (Ligtvoet Real Estate has a very nice, well-functioning team of staff), we were well advised and there was direct action when needed. Now, we will not be moving for the time being, but should that ever be the case, we will certainly go back for the expertise, but also the customer friendliness of Ligtvoet Real Estate! In short 5 stars for us; professional, customer friendly & involved!

We were very pleased to be helped, in an informal but also business-like manner we were guided through the procedures of buying and selling. Pleasure to have contact with the real estate agent himself as well as the staff at the office who fully take care of everything that needs to be arranged. They have time for you and come when possible directly with a solution. We are not moving again for the time being but I would certainly like to use their services again at a second occasion with Ligtvoet …

We have (for the second time) engaged Ligtvoet real estate agency for the sale of our home. Jelle took the time to understand our wishes and gave honest and expert advice on the best sales strategy. The services have again proven successful and to our full satisfaction!! The contact was very pleasant (Ligtvoet Makelaardij has a very nice, well-functioning team of staff), we were well advised and there was direct action if needed. Now z…

Smooth, fluid and adequate contact and handling of the entire process with attention to personal circumstances.

Team Lightfoot Real Estate has provided us with more than excellent assistance in selling our home. It's that five stars is the maximum, because actually they deserve even more. What really stood out for us was their incredibly friendly and clear way of communicating. Not only towards us but — as we heard through the grapevine — also to the visitors. Very pleasant to hear this later on. It's refreshing to notice that there are still real estate agents who not only claim to offer tailor-made service, but actually do so in practice. Everything went with good consultation, we received honest and appropriate advice, and the approach was flexibly adapted to market conditions. Truly tailor-made, from start to finish. In addition, the back office deserves a big compliment. Everyone on the team knew our home, and you can tell immediately in the communication: we were always quickly and personally assisted without having to explain everything all over again. In short: an involved, professional, and exceptionally pleasant team that knows their business and has heart for the customer. We would definitely engage Team Lightfoot Real Estate again — and warmly recommend them to anyone looking for a real estate agent who truly thinks along with you.

What a pleasant experience! Jelle and his colleagues combine expertise with a personal and involved approach. The contact was pleasant and professional, and we felt very well guided throughout the entire sales process. Due to their enthusiasm and dedication, the property sold in no time.

Contact was good, we had a clear idea of what we wanted, and it went further from there. Setting the price was somewhat difficult because the property for sale is unique in its kind and in the surroundings. Overall satisfied with the result.

A realtor I recommend to everyone, super pleasant communication, way of working and the time is really taken. The sale of the house was very successful through Ligtvoet Makelaars. Quincy and Lars in particular, thank you for everything!

Pleasant process. The real estate agency kept the entire process under control. Found the right sales strategy, followed up quickly and professionally, and kept me informed throughout the process. Sales goal achieved, excellent work by the real estate agency!

very professional, takes all the time needed to clarify and support any concerns around the sale. Moreover, a very accessible, nice, and human realtor, as well as the entire team!

Agreements are kept, expert team and nice to work with. Beautiful and good presentation of the property, good advice received.

Very nice contact with Lars, thinks along and gives honest and reliable advice. Highly recommended!

It was nice to work with Ligtvoet real estate agents. They thought along with everything, were easily accessible and were very pleasant in communication.

Ligtvoet Real Estate has an enthusiastic team. The communication is excellent as well as the consultation regarding the following strategy and preparation. Thank you for the quick sale and good service

Everything went perfectly and with good consultation And the staff from Ligtvoet who came to take the photos were friendly and expert I am very satisfied Regards fam Verbaant

From the first contact regarding the sale of the apartment to the moment with the notary (and afterwards), the collaboration was very pleasant and amicable. Every step was announced and discussed in advance. Throughout the entire process, we were kept very well informed by Koen and his team. Answers to our questions were often provided quickly. Some other real estate agents could learn a thing or two from that! For us, Wijnen Vastgoed again next time.

Extremely good advice. Koen is also a good person to have a chat with.

Good service and good staff

Fast service!